JOB DESCRIPTION JOB TITLE DEPARTMENT 部门 JOB CODE 代码 REPORT TO 上级主管
GENERAL MISSION: To oversee the finance and accounting department in the hotel, and ensure its smooth running so that
all financial and management reports are accurate and available by their due dates. To define and implement hotel internal control policies and procedures, ensuring their effectiveness so
that the profitability of the hotel is maximized (in conjunction with the General Manager of the hotel).
: : : : : :
DIRECTOR OF FINANCE & ADMINISTRATION 财务行政总监 FINANCE 财务部 FIN001
GENERAL MANAGER 总经理
职务 :
RESPONSIBILITIES AND MEANS: To oversee the finance and Accounting department of the hotel. To ensure that the books, records and accounts are maintained accurately and fairly reflect the
transactions and administration of the asses of the hotel. To devise and maintain a system of internal accounting control sufficient to ensure that transactions are
executed in accordance with Management’s general and specific authorization and in compliance with generally accepted accounting principles and specific country legislation. To review and certify any hotel internal or external financial reporting before distribution. Oversee the preparation of the hotel’s yearly operating budget.
ADMINISTRATIVE RESPONSIBILITIES : To ensure that the hotel hold all required licenses and permits to operate. To ensure the hotel has adequate insurance policies in place as stipulated in the Management
Agreement. To review all proposed contracts for pricing and terms, ensuring that hotel’s interest comes first and is
protected at all times. To provide assistance to other operational departments in the definition, implementation and follow-up
of improved internal control tools. To maintain close communication with third parties such as the Owning company, public auditors,
external auditors, local authorities and Accor Regional Office.
TECHNICAL RESPONSIBILITIES : To oversee and ensure the smooth running of all accounting functions in the hotel and in particular:
3/17/17
1
The timely preparation and release of accurate monthly financial statements and other related
reports.
All balance sheet accounts are fully reconciled on a monthly basis and discrepancies are immediately identified and corrected.
To oversee and ensure the smooth running of Account Receivables, Credit and Cashiering functions, in
particular:
That all account receivable balances are bona fide and appropriate actions taken to collect overdue
amounts.
To regularly organize credit meetings with the participation of the General Manager and all
concerned Heads of Department where all debtors’ balances are analysed.
To oversee the maintenance of the Account Receivable sub-ledgers in creating new debtors’ codes
or updating credit limits.
The safeguard of all hotel cash and bank assets: to certify all monthly bank and credit card
reconciliation, to ensure that all daily cash and cheque collection are duly verified and banked-in intact on a daily basis.
To oversee and ensure the smooth running of the overall Cost Control functions, in particular:
The actual record and safeguard of all stocks of the hotel with all variances being justified and
corrected.
The strict respect of all control procedures and policies. To oversee and ensure the smooth running of the purchasing functions, in particular that all
procurement of goods and services are done in accordance with the hotel policies and procedures. To oversee and ensure the smooth running of the overall payroll and general administrative functions,
in particular:
The accuracy of the payroll calculation and payment to employees
The strict respect of country tax legislation (preparation and filing of all tax matters) To oversee all legal and tax matters related to the hotel in liaison with consultants and local authorities. To oversee and ensure the smooth running of the hotel’s computer system.
HUMAN RESPONSIBILITIES: To ensure that necessary in-house/outside training for all employees of the department is provided, to
enable personnel to temporarily fill another position during a regular employee’s absence. To motivate all employees of the department and to encourage consistent job performance.
RELATIONS:
Directly reports to the General Manager
Closely works with all Heads of Department, Accor Regional Office.
LIMITS OF AUTHORITY:
May not make policy changes without the approval of the General Manager. May not offer salary increased to staff unless approved by the General Manager.
May not alter/terminate the employment contract of any employee unless authorization is obtained
from the General Manager.
3/17/17
2
May not make any statements to the press regarding the company.
OTHER RESPONSIBILITIES: To be ready and responsible when assigned to perform any other duties as designated by higher
management.
JOB DESCRIPTION JOB TITLE
:
DEPUTY FINANCIAL CONTROLLER 副财务总监 FINANCE 财务部 FIN002
DIRECTOR OF FINANCE & ADMINISTRATION 财务行政总监
职务 : DEPARTMENT 部门 JOB CODE 代码 REPORT TO 上级主管
: : : : :
GENERAL MISSION 基本职责
• The Deputy Financial Controller assists the Director of Finance & Administration in overseeing and
directing all aspects regarding the finance, general accounts and internal control.
3/17/17
3
从财务及管理、总账目和内部管理等方面协助财务总监的工作。
• His general mission includes but not limited to the following:
其工作职责包括但不仅限于以下事项：
To ensure internal control system designed by the Accor Headquarters as well as per rules and regulations of China are implemented.
保证执行由雅高总部设计的内部控制系统以及中国的法规。 To maintain books of accounts as per Accor standard. 保证按雅高的标准保存和登记账簿。
To assist DFA for formulating financial policy as and when it is required keeping in view the requirements of local rules and regulations.
协助财务总监在需要时解释财务制度，时刻关注本地法规的要求。
To create a congenial working atmosphere in the department by way of motivating staff. 通过鼓励员工在部门中创造融洽的工作氛围。
Assist to develop accounting system and internal control. 协助完善财务制度和内部管理。
RESPONSIBILITIES AND MEANS 责任和工作方法
• Participate in the preparation of annual budget, monthly forecast and quarterly forecast.
参与准备月度、季度和年度预算、
• Check all payments including petty cash payments for the approval of Financial Controller and General Manager. 核对包括小额支付在内的所有付款并取得财务总监和总经理的同意。
• Ensure that all tax matters are treated in a proper manner and in compliance with related legislation. 正确对待所有税收问题，使其合法化。 • Follow up tax changes and others legislation. 留意税率和其它法律的变化。
• Participate in the preparation of monthly financial statement. 参加每月财务报表的编制工作。
• Check the payroll and all benefits statements monthly and ensure that the statement prepared by the HR&T is correct. 检查每月工资福利表并保证人力资源部准备的工资报表的正确性。
• Review bank reconciliation and reconciliation’s between control accounts and subsidiary accounts. 审阅银行账目调节表，核查总账和明细账。 • Review trial balance and financial reports. 审阅试算表和财务报表。
3/17/17
4
• Assist the Financial Controller for providing timely quality reports. 协助财务总监及时编报质量报告。
• Assist the Financial Controller to prepare the variance report regarding cost, expenses and budget variances. 协助财务总监编报成本、费用与预算的差异报告。
• Assist the Financial Controller for establishing policies and procedures. 协助财务总监建立部门工作制度和程序。
ADMINISTRATIVE RESPONSIBILITIES 行政责任 • Ensure grooming of the staff as per hotel standard. 确保员工保持酒店微笑服务的标准。
• Ensure all staff under his/her administration report in time. 确保下属员工及时报告工作。
• Process disciplinary action of the staff should there be a necessity. 如有必要对下属进行纪律约束。
• Participate in the selection process of staff. 参与员工的选拔工作。
• Recommend staff promotion as and when it is necessary. 必要时推荐对员工的提升。
• Check the time card of the staff once in a month and compare with the attendance register to be maintained in the Department.
每月检查员工的时间卡并与保留在本部门的签到簿比较。
• Ensure that the staffs under his/her supervision are on the job and do not gossip while on duty. 确保下属员工到岗且在工作时间不闲谈。
TECHNICAL RESPONSIBILITIES 技术责任 • To assist in overseeing and ensure the smooth running of accounting functions, in particular:
负责协助监督和确保各项会计工作的顺利进行，尤其在以下方面；
- The timely preparation and release of monthly financial statements and other related reports and their accuracy
按时准备和发布月度财务报表以及其他相关报告，并保证其准确性。
- That all balance sheet accounts are fully reconciled on monthly basis and discrepancies timely identified and corrected
每月对所有资产负债表项目进行对账，差额应及时确认并更正。
• To assist in overseeing and ensure the smooth running of Account Receivables, Credit and Cashiering functions, in particular:
3/17/17
5
负责协助监督和保证应收款，信贷和现金出纳等工作的有效管理和运行，尤其是以下方面
- That all account receivable balances are bona fide and appropriate actions taken to collect overdue 保证应收款余额可收回，并采取适当的措施催收逾期款项。
- To regularly organize credit meeting with the participation of General Manager and all concerned head of department where all debtors’ balances are analyzed
定期组织召开信贷会议，总经理和各部门经理应出席会议，并对所有债务人的信用及债务情况进行分析。
- To oversee the maintenance of the Account Receivable sub-ledgers in creating new debtors’ codes or updating credit limits.
负责应收账的管理，监督应收款明细账目的建立和信贷额度的更新。
- The safeguard of all hotel cash and bank assets: to certify all monthly bank and credit card reconciliation, to ensure that all daily cash and cheque collection are duly verified and banked-in intact on a daily basis.
保证酒店现金和银行存款的安全：审核每月银行账户及信用卡账户的对账，确保每日收集的现金和支票都经过了仔细核查并每日存入银行。
• To assist in overseeing and ensure the smooth running of the overall Cost Control functions, in particular:
协助监督和保证成本控制工作的有效进行，尤其是以下方面：
- The actual record and safeguard of all stocks of the hotel with all variances being justified and corrected.
准确记录酒店的存货情况并维护存货的安全，确保所有的差异都有明确的解释并及时更正。 - The strict respect of all control procedures and policies. 确保各项管理政策和程序的严格遵守和执行。
• To assist in overseeing and ensure the smooth running of the purchasing functions, in particular that all procurement of goods and services are done in accordance with the hotel policies and procedures 协助监督和保证采购工作的顺利进行，督促各项货物和服务的采购严格遵守酒店的相关政策和程序。 • To assist in overseeing and ensure the smooth running of the overall payroll and general administrative functions, in particular:
协助监督和保证薪金和各项行政工作的有效进行，尤其是以下方面： - The accuracy of payroll calculation and payment. 准确计算和支付薪金。
- The strict respect of country tax legislation (preparation and tax filing). 严格遵守国家税务法律法规（包括准备和税务申报）。
• To assist in overseeing all legal and tax matters related to the hotel in liaison with consultants and local authorities.
协助监督一切与酒店相关的法律和税务事项，保持与相关部门和当地权利机关的联络。 • To oversee and ensure the smooth running of the hotel’s computer system.
3/17/17
6
监督和保证酒店电脑系统的正常和有效运行。
HUMAN RESPONSIBILITIES 人事责任 • Identify and develop leadership qualities among staff under supervision.
在职员中树立领导形象。
• Identify Plan and organizes training for staff in areas of financial accounting, internal control regarding cash, receiving and payment systems. 安排组织对职员关于财务管理方面的培训。
• Organize training for staff in areas of personnel income tax, business tax and corporate tax. 使职员了解有关个人收入调节税，企业和营业税等方面的知识。
LIMITS OF AUTHORITY 权利限制 • May not make policy changes without the approval of the General Manager.
未经总经理批准，不得改变酒店政策。
• May not offer salary unless approved with the General Manager. 未经总经理批准，不得发放工资。
• May not alter/terminate the employment contract of any employee unless authorization is obtained
from the General Manager.
未经总经理授权，不得更改/终止任何雇员的雇佣合同。
• May not make any statements to the press regarding the company. 不得就公司情况对外作任何言论或声明。
OTHER RESPONSIBILITIES 其他责任
• To be ready and responsible when assigned to perform any other duties as designated by higher
management.
执行上级领导安排的其他工作和任务。
3/17/17
7
JOB DESCRIPTION JOB TITLE
:
SECRETARY 秘书 FINANCE 财务部 FIN003
DIRECTOR OF FINANCE & ADMINISTRATION 财务行政总监
职务 : DEPARTMENT 部门 JOB CODE 代码 REPORT TO 上级主管
: : : : :
GENERAL MISSION基本职责: To provide secretarial support and to assist with administrative duties within the Accounting Division. 提供秘书支持性工作，并协助做好财务部行政工作。
RESPONSIBILITIES AND MEANS 责任和工作方法
To maintain a strict confidentiality of all information and documents. Under no circumstances is such information to be communicated to anyone without the approval of the Director of Finance or Assistant Financial Controller.
对所有的信息及文件要严格的保密。无论在什么情况下，没有财务总监的批准，一些信息绝不可以告诉任何人。
To be able to handle skillfully office automation software such as Words, Excel, PowerPoint, Outlook etc. both in Chinese and English version.
熟练的操作办公软件，如中英文版本的Words, Excel, PowerPoint, Outlook等。
To translate and interpret orally and written documents. 笔译、口译并写文书。
To receive dictation, compose, type letters, correspondences, contracts, memo, reports etc. 倾听并组织语言，打印信件、便函、合同、备忘录、报告等。
To handle mailings, faxes and incoming correspondences of all sections.
处理电邮、传真及各小部门的收到的信函。
To schedule and properly prepare all documents for Director of Finance’s approval. 安排并准备好所有需要财务总监审批的文件。
To receive telephone calls, take messages and inform related persons when available. 接听电话、记录留言并告知相关人员。
To greet and handle all guests, both internal and external. 接待饭店内外客人。
3/17/17
8
To keep Director of Finance appointments, engagements and meetings and to assist in planning his day.
提醒财务总监重要的会晤及需要参加的活动或会议，并协助财务总监做好每日计划。
To organize and attend meetings, including the preparation of agenda and minutes.
组织并参加会议，包括议程的准备及做好会议记录。
To keep records of all cheques and bank remittance advices received by mails and pass to General Cashier or related accounting personnel.
记录好所有的支票及银行的汇款通知，并转给总出纳或相关财务人员。
To keep track and ensure the proper maintenance of all contracts, agreements, licenses, permits, insurance policies, legal records and all the other important documents.
保管并跟进，以确保所有的合同、协议、执照、许可证、保险单、法律记录等其他重要文件处于有效的状态。
To properly maintain the Corporate Standards of Operations and the Local Standards of Operations. 协助执行集团及当地的运作标准。
To keep and update the attendance, leave and personnel records of all accounting associates. 记录并更新财务人员的出勤、休假及个人信息。
To schedule accounting associates and/or witness the counting of daily cash receipts collected by General Cashiers.
当总出纳清点每日收取的现金时，安排财务人员并且/或者在现场作为证人。
To assist in other areas of the Accounting Department as required. 根据需要，协助做财务其他方面的工作。
OTHERS 其他
To respond to the changes in department functions as dictated by the industry, the company or the hotel. 当部门的工作有变动的时候，及时回应，做好配合工作。
To provide courteous and professional service and to maintain good working relationships with all hotel associates.提供礼貌而专业的服务，处理好与其他部门的关系。
To have a complete understanding of the hotel associate handbook and to adhere to the regulations contained therein.
完全理解并遵守员工手册的规定。
To have a complete understanding of the hotel policies relating to fire, safety and hygiene. 完全理解饭店有关消防、安全、卫生的政策。
OTHER RESPONSIBILITIES 其它责任 To carry out any other duties and responsibilities as assigned. 执行上级领导安排的其它工作和任务.
3/17/17
9
JOB DESCRIPTION JOB TITLE
:
CHIEF ACCOUNTANT 总会计师 FINANCE 财务部 FIN004
DIRECTOR OF FINANCE & ADMINISTRATION 财务行政总监
职务 : DEPARTMENT 部门 JOB CODE 代码 REPORT TO 上级主管
GENERAL MISSION 基本职责
: : : : :
•
To assist the Financial Controller and oversee daily accounting operations 协助财务总监并监督日常会计工作的运行.
RESPONSIBILITIES AND MEANS 责任和工作方法 •
To supervise daily accounting operations. 监督日常会计运作。 • To perform bank reconciliation and month-end reconciliation of all general ledger balances 完成银行调节表，每月月底对所有总账科目进行对账。 • • To prepare trial balance and financial reports. 编制试算平衡表和财务报告。 To review and analyze all accounts before issuing final monthly financial statements. 在月度财务报表最终定稿发布之前，负责审查和分析。
ADMINISTRATIVE RESPONSIBILITIES 行政责任 •
• To supervise and control subordinates to discharge their duties in an effective and efficient manner. 督促下属人员认真高效地履行各自的职责。 To ensure teamwork and efficient operation of the hotel through team spirit development. 发扬团队精神，保证酒店各项工作高效有序地进行。
TECHNICAL RESPONSIBILITIES 技术责任 General 概述 • • • • To supervise daily accounting operations. 监督日常会计操作。 To prepare time tables for completing monthly reports and work schedules. 制定月度工作日程表和工作进度表。 To be responsible in preparing various monthly reports as required by the management. 负责编制管理层所需的各种月度报表和报告。 To perform financial analysis on monthly statements and report to the Financial Controller. 对月度财务报表进行财务分析，并向财务总监报告。 3/17/17
10
• • • • • • • • • • • • • • To assist the Financial Controller in checking and investigating whether purchase requisitions fall in capital expenditure or expense budgets. 协助财务总监检查和查询采购申请项目是否属于资本支出项目或费用预算内。 To ensure sub-ledgers and supporting evidence are in order and properly maintained to support the General Ledger. 妥善保管各项分类账和附属证据，以便于总账的编制与核对。 To safeguard all contracts and agreements and to supervise the necessary accounting procedures and the preparation of accounting ledgers and summaries. 妥善保管各种合同和协议文件，监督必要的会计程序和会计分类账及总账的记录。 To perform other duties as required by the Financial Controller. 执行财务总监安排的其它工作任务。 To review the daily revenue report prepared by the Income Auditor and to prepare the Income journal. 审查由收入审计员编制的日常收入报告，并编制收入凭证。 To verify that journals and journal vouchers are properly recorded and accurate. 审核并保证分类账和分录凭证的准确性。 To verify that the general ledger and sub-ledger postings are accurate, ensure that general ledger and sub- ledger balances correspond to and all contra/clearance accounts are cleared at month-end. 核实总账和分类账的准确性，保证总账和分类账平衡以及所有对冲/核销账户在月底全部核销。 To manage prepaid and accrued expense monthly allocations and other allocated expense calculations and to ensure they are properly accounted for. 管理监督每月预付款和预提费用的分配以及其它费用的计算，保证各项费用均记录入账。 To review the salary calculations and ensure that labor expenses are properly posted. 审核工资的计算，保证各项人工费用均记录入账。 To review the Monthly Food & Beverage Cost Controller’s Report and to verify the proper booking of the costs. 审核餐饮成本控制员递交的月度报告和各项成本费用的记账。 To check a draft of monthly account statements, verifying that there are no errors or unrecorded amounts and to report to the Financial Controller. 审核月度会计报表草稿，核对无错误或遗漏项目后，提交财务总监。 To verify that fixed assets are purchased according to the capital expenditure budget, that amounts are properly recorded and the fixed assets ledger completed. 审核并保证固定资产的采购符合酒店的资本支出预算，确保固定资产交易金额的准确记账及固定资产分类 账目的完整记录。 To verify that the computer system is operating smoothly and that all necessary accounting records are correctly prepared. 确保酒店电脑系统运行正常，必要的会计数据应由系统准确的提供。 To maintain close communication with the public auditors for receiving advice and counseling and to provide instructions for the preparation of internal and external audits, getting ready all necessary data and documents. 保持与外部审计机构的联系，听取他们的意见和建议，准备好必要的数据和文件，为酒店内部和外部审计 工作做好充分准备。 • To maintain a working knowledge of the accounting regulations of the region the hotel is located. 熟悉酒店所在地区和国家的相关会计法律法规 Accounting 帐务 Financial affairs 财务事务 3/17/17
11
• To verify the daily bank balances through review of the bank statements for all bank transactions and to prepare the monthly bank reconciliation and credit card reconciliation to be submitted to the Financial Controller. 审查银行对账单并核查每一笔银行交易，编制月度银行调节表和信用卡交易调节表，并提交给财务总监。 • • • • • • • • To verify the accuracy of the General Cashier report and that revenue receipts are daily deposited into the bank by the General Cashier. 审核总出纳提交的每日总出纳报告的准确性，并确保总出纳将收到的收入每日及时存入银行。 To perform monthly and at random physical inspections for cash hold by the cashiers and to review daily cash balance lists from the General Cashier for cash on hand. 每月定期或随时检查收银员的备用金，并审核总出纳的现金余额表与实际现金盘库。 To ensure that unused checks and other bank forms are safely stored and that all measures are taken to protect cash on hand at any point of sale and General Cashier’s room. 妥善保管未用的支票和其它银行单据，并采取相应的措施保护各销售点和总出纳办公室内现金的安全。 To verify the daily foreign exchange rates are complying with and advertised according to the procedure. 保证每日外汇汇率及汇率的公布符合相关政策和程序。 To prepare actual and estimated working capital schedules and to submit them to the Financial Controller. 编制实际和估算流动资金明细表，并提交给财务总监审核。 In regards to sales tax, consumption tax and payroll related taxes, to verify that amounts are promptly declared and paid on time. 保证各项税款，如营业税，消费税以及与薪资福利相关的个人所得税的按时申报和交纳。 To ensure that all tax matters are treated in a proper manner and in compliance with related legislation. 正确处理各项与税收相关的事务，严格遵守相关法律法规。 To follow up any tax changes and other legislation. 及时了解跟进与税收相关的法律法规的变化情况.
Taxation 税务
HUMAN RESPONSIBILITIES 人事责任 •
• • • To check the workload for the Accounting department and assist the Financial Controller in setting and changing assignment of work in order to prevent overburdening one part of the staff with heavy workload. 审核会计部门的工作量，协助财务总监安排和调整工作，避免员工超负荷工作。 To manage the vacation schedule for the Accounting department, doing the necessary adjustments to prevent any trouble in the daily operation. 管理会计部门的休假安排，必要时做出适当的调整，以不影响部门日常工作的正常运行。 To evaluate employee performance and make suggestion to the Controller accordingly. 评估部门员工的业绩，并向财务总监提出建议。 To plan and organize training for the staff in areas of accounting and finance. 计划和组织对财务和会计部门员工的培训。
OTHER RESPONSIBILITIES 其他责任 •
To be ready and responsible when assigned to perform any other duties as designated by higher management.按时认真完成上级领导安排的其它工作和任务。
3/17/17
12
3/17/17
13
JOB DESCRIPTION JOB TITLE
:
GENERAL LEDGER SUPERVISOR 总账主管 FINANCE 财务部 FIN005
CHIEF ACCOUNTANT 总会计师
职务 : DEPARTMENT 部门 JOB CODE 代码 REPORT TO 上级主管
GENERAL MISSION 基本职责 : : : : :
•
To assist the Chief Accountant in the bookkeeping of the accounts and in the preparation of financial reports and schedules. 协助总会计主任记账及准备财务报告和进度表。 RESPONSIBILITIES AND MEANS 责任和工作方法 •
Supervise the Accounting Staff. 监督会计职员的工作。 • Assist the Chief Accountant in the bookkeeping of accounts, in the closing of books and in the preparation of reports, schedules and account analysis. 协助总会计主任记账，关帐，及准备财务报表。 • Be a witness to the General Cashier in the opening of the Drop Safe Box. 监督总出纳打开保险箱。 • Assist the General Cashier in the opening and checking the remittance envelopes. 协助总出纳清点汇款单。 • Prepare the monthly reconciliation and analysis of the Balance Sheet and Accounts. 准备月底资产负债表的调节和分析。 • Perform other duties that may be required from time to time. 完成指派的其它任务。 ADMINISTRATIVE RESPONSIBILITIES 行政责任 • To discharge the duties in an effective and efficient manner. 认证高效地履行质权范围内的责任和义务。 • Responsible for the supervision of the Accounting Staff. 监督会计职员的工作。
TECHNICAL RESPONSIBILITIES 技术责任 •
• To supervise daily accounting operations. 监督日常会计操作 Assist to prepare time tables for completing monthly reports and work schedules. 协助制定月度工作日程表和工作进度表。 • Assist too be responsible in preparing various monthly reports as required by the management. 3/17/17
14
• • • 协助负责编制管理层所需的各种月度报表和报告。 To ensure sub-ledgers and supporting evidence are in order and properly maintained to support the General Ledger. 妥善保管各项分类账和附属证据，以便于总账的编制与核对。 To safeguard all contracts and agreements and to supervise the necessary accounting procedures and the preparation of accounting ledgers and summaries. 妥善保管各种合同和协议文件，监督必要的会计程序和会计分类账及总账的记录。 To perform other duties as required by the DFA and Chief Accountant. 执行财务总监及总会计主任安排的其它工作任务 Accounting 帐务 • • • To review the daily revenue report prepared by the Income Auditor and to prepare the Income journal. 审查由收入审计员编制的日常收入报告，并编制收入凭证。 To verify that journals and journal vouchers are properly recorded and accurate. 审核并保证分类账和分录凭证的准确性。 To verify that the general ledger and sub-ledger postings are accurate, ensure that general ledger and sub- ledger balances correspond to and all contra/clearance accounts are cleared at month-end. 核实总账和分类账的准确性，保证总账和分类账平衡以及所有对冲/核销账户在月底全部核销。 To manage prepaid and accrued expense monthly allocations and other allocated expense calculations and to ensure they are properly accounted for. 管理监督每月预付款和预提费用的分配以及其它费用的计算，保证各项费用均记录入账。 To review the Monthly Food & Beverage Cost Controller’s Report and to verify the proper booking of the costs. 审核餐饮成本控制员递交的月度报告和各项成本费用的记账。 To verify that fixed assets are purchased according to the capital expenditure budget, that amounts are properly recorded and the fixed assets ledger completed. 审核并保证固定资产的采购符合酒店的资本支出预算，确保固定资产交易金额的准确记账及固定资产分类 账目的完整记录。 To maintain a working knowledge of the accounting regulations of the region the hotel is located. 熟悉酒店所在地区和国家的相关会计法律法规。 • • • • Financial affairs 财务事务 • To verify the daily bank balances through review of the bank statements for all bank transactions and to prepare the monthly bank reconciliation and credit card reconciliation to be submitted to the Financial Controller. • • 审查银行对账单并核查每一笔银行交易，编制月度银行调节表和信用卡交易调节表，并提交给财务总监。 To verify the accuracy of the General Cashier report and that revenue receipts are daily deposited into the bank by the General Cashier. 审核总出纳提交的每日总出纳报告的准确性，并确保总出纳将收到的收入每日及时存入银行。 To perform monthly and at random physical inspections for cash hold by the cashiers and to review daily cash balance lists from the General Cashier for cash on hand. 每月定期或随时检查收银员的备用金，并审核总出纳的现金余额表与实际现金盘库。 To ensure that unused checks and other bank forms are safely stored and that all measures are taken to protect cash on hand at any point of sale and General Cashier’s room. 妥善保管未用的支票和其它银行单据，并采取相应的措施保护各销售点和总出纳办公室内现金的安全。 • 3/17/17
15
• • To verify the daily foreign exchange rates are complying with and advertised according to the procedure. 保证每日外汇汇率及汇率的公布符合相关政策和程序。 To prepare actual and estimated working capital schedules and to submit them to the Financial Controller. 编制实际和估算流动资金明细表，并提交给财务总监审核。
OTHER RESPONSIBILITIES 其他责任 •
To be ready and responsible when assigned to perform any other duties as designated by higher management. 执行上级领导安排的其他工作和任务。 3/17/17
16
JOB DESCRIPTION JOB TITLE
:
PAYMASTER 工资主管 FINANCE 财务部 FIN006
CHIEF ACCOUNTANT 总会计师
职务 : DEPARTMENT 部门 JOB CODE 代码 REPORT TO 上级主管
: : : : :
GENERAL MISSION 基本职责 • To prepare any payroll payment for each employee and other related payroll administration tasks. 编制每位雇员的工资单，以及其它与薪酬有关的行政工作。 • To take care of all tax and insurance matters with regard to employees 处理与雇员有关的所有税务和保险事务。
RESPONSIBILITIES AND MEANS 责任和工作方法 • To overview all payroll payment procedures. 检查所有薪酬支付程序。 • To be responsible for all tax and insurance matters with regard to employees. 负责与雇员有关的所有税务和保险事务。
ADMINISTRATIVE RESPONSIBILITIES 行政责任 • To discharge his/her duties in an effective and efficient manner. 以有效的方式履行其职责。
TECHNICAL RESPONSIBILITIES 技术责任 • To collect from the personnel department the Employee Action Forms and timesheets all supporting documents. 从人事部收集员工入职表\\职位变动表、工作时间记录表以及所有证明文件。 • To review the salary calculation and prepare the journal entries. 检查薪水计算结果，并编制工资福利凭证。 • To prepare payroll cheques (or electronic fund transfers listings) and ensure that the amount is correct as indicated in the payroll master for each employee. 准备工资支票（或电子资金转账清单），确保金额正确，并与每位雇员的工资单上所显示的金额相一致。 • To prepare the tax forms for payroll taxes and the social insurance reports and to perform the payment procedures by the deadline. 准备工资税税单、社会保险报告，并在截止日期前履行付款程序。 • To review other benefits payment to employee (eg medical reimbursement) and to ensure that the payments are made in accordance with the contract. 核对支付给雇员的其它福利付款（例如医疗费报销），确保按照合同支付款项。 3/17/17
17
Tax and related matters: 税务和相关事务： • To collect all documents concerning tax and insurance with regard to employees. • • 收集与雇员的税务和保险有关的所有文件。 To ensure all relevant taxes and insurances are paid. 确保支付所有相关税款和保险费。 Ensure that all payments to employees are in compliance with related local legislation. 确保支付给雇员的所有款项均符合当地相关法规。 COMMERCIAL RESPONSIBILITIES 商务职责 • Ensure that a contact within the local Tax department has been made. 确保在当地税务部门有一位联系人。
RELATIONS 关系 • Directly reports to the Chief Accountant. • 直接向总会计师报告。 Closely works with Account Payable and the General Cashier. 与应付账款人员和总出纳密切合作。
OTHER RESPONSIBILITIES 其他责任
• To be ready and responsible when assigned to perform any other duties as designated by higher management. 执行上级领导安排的其他工作和任务。 3/17/17
18
JOB DESCRIPTION JOB TITLE DEPARTMENT 部门 JOB CODE 代码 REPORT TO 上级主管
GENERAL MISSION 基本职责 : : : : : :
AP SUPERVISOR 应付主管 FINANCE 财务部 FIN007
CHIEF ACCOUNTANT 总会计师
职务 :
• To be responsible for the auditing, processing timely payment of all hotels’ disbursements and recording in the accounting system. To prepare expense analysis and other reports information and monthly account closing. 负责核对所有与付款相关的文件和材料，及时执行付款程序并记录在财务系统内，月末准备支出分析及其它报告。
RESPONSIBILITIES AND MEANS 责任和工作方法 • To ensure the legitimacy and accuracy of the account payable ageing balances • ADMINISTRATIVE RESPONSIBILITIES 行政责任 • To discharge the duties in an effective and efficient manner. TECHNICAL RESPONSIBILITIES 技术责任 • To collect and review all documents pertinent to payment preparation (purchase request, purchase order, receiving record, invoice, etc…), ensuring mathematical accuracy, legitimacy and completeness of the transaction before filing them per supplier’s name, pending for payment. • • 收集并核对所有与付款相关的文件（采购申请单，采购订单，收货记录，发票等），在填写这些文件准备 付款之前，核实其计算的准确性，合法性及完整性。 To prepare Payable Vouchers and initiate payment process in due time. 制作应付款凭证并按时执行付款程序。 To perform all Accounts Payable sub-ledger bookings and to verify that Accounts Payable sub-ledger and General Ledger balances are matching. 负责所有应付款分类账的记录，并核对应付款分类账余额和总账余额是否相符。 • • To maintain up-to-date creditors’ filing and to ensure that on-hand outstanding invoices match with A/P ageing report as per the system 及时更新债权人的信息，核对现有未付发票金额是否与系统应付款帐龄报表金额相符。 To prepare a monthly payment schedule and ensure the prompt payment preparation accordingly. 编制月度付款计划，并根据计划做好支付准备。 3/17/17
确保应付款帐龄余额的合理性和准确性。 To initiate payment process in the strict respect of hotel policies. 严格按照酒店政策执行支付程序。 认真高效地履行职权范围内的责任和义务。 19
• • • To record all issued cheques in the Cash Disbursement journal. 在现金支出明细账中记录已支付的支票。 To prevent any risk of double payment by stamped all documents “paid” once payment approval process is completed. 完成付款批准程序后，在相关付款文件上盖上“已付”印章，以免重付。 To properly monitor the issuance of cheques and the safeguard of any unused cheques. 监督支票的使用和未用支票的安全。 COMMERCIAL RESPONSIBILITIES 商业责任 • To answer all queries from suppliers in a professional manner 以专业的工作态度和方法解决供应商提出的问题和要求。 OTHER RESPONSIBILITIES 其他责任 • To be ready and responsible when assigned to perform any other duties as designated by higher management. 执行上级领导安排的其他工作和任务。 3/17/17
20
JOB DESCRIPTION JOB TITLE DEPARTMENT 部门 JOB CODE 代码 REPORT TO 上级主管
GENERAL MISSION 基本职责 • To collect and review all payment-related documents and initiate creditors’ payment in the full respect of hotel procedures. RESPONSIBILITIES AND MEANS 责任和工作方法 • To ensure the legitimacy and accuracy of the account payable ageing balances • ADMINISTRATIVE RESPONSIBILITIES 行政责任 • To discharge the duties in an effective and efficient manner. TECHNICAL RESPONSIBILITIES 技术责任 • To collect and review all documents pertinent to payment preparation (purchase request, purchase order, receiving record, invoice, etc…), ensuring mathematical accuracy, legitimacy and completeness of the transaction before filing them per supplier’s name, pending for payment. • • 收集并核对所有与付款相关的文件（采购申请单，采购订单，收货记录，发票等），在填写这些文件准备 付款之前，核实其计算的准确性，合法性及完整性。 To prepare Payable Vouchers and initiate payment process in due time. 制作应付款凭证并按时执行付款程序。 To perform all Accounts Payable sub-ledger bookings and to verify that Accounts Payable sub-ledger and General Ledger balances are matching. 负责所有应付款分类账的记录，并核对应付款分类账余额和总账余额是否相符。 • • • To maintain up-to-date creditors’ filing and to ensure that on-hand outstanding invoices match with A/P aging report as per the system. 及时更新债权人的信息，核对现有未付发票金额是否与系统应付款帐龄报表金额相符。 To prepare a monthly payment schedule and ensure the prompt payment preparation accordingly. 编制月度付款计划，并根据计划做好支付准备。 To record all issued cheques in the Cash Disbursement journal. 在现金支出明细账中记录已支付的支票。 3/17/17
: : : : : :
AP CLERK 应付文员 FINANCE 财务部 FIN008
AP SUPERVISOR 应付主管
职务 :
根据酒店的制度及程序收集及核对所有与付款相关的文件和材料，并执行付款程序 确保应付款帐龄余额的合理性和准确性。 To initiate payment process in the strict respect of hotel policies. 严格按照酒店政策执行支付程序。 认真高效地履行职权范围内的责任和义务。 21
• • COMMERCIAL RESPONSIBILITIES 商业责任 • To answer all queries from suppliers in a professional manner 以专业的工作态度和方法解决供应商提出的问题和要求。 OTHER RESPONSIBILITIES 其他责任 • To be ready and responsible when assigned to perform any other duties as designated by higher management. 执行上级领导安排的其他工作和任务。 To prevent any risk of double payment by stamped all documents “paid” once payment approval process is completed. 完成付款批准程序后，在相关付款文件上盖上“已付”印章，以免重付。 To properly monitor the issuance of cheques and the safeguard of any unused cheques. 监督支票的使用和未用支票的安全。 3/17/17
22
JOB DESCRIPTION JOB TITLE : 职务 : DEPARTMENT 部门 JOB CODE 代码 REPORT TO 上级主管
: : : : :
OPERATION MANAGER 运作经理 FINANCE 财务部 FIN009
DIRECTOR OF FINANCE & ADMINISTRATION 财务行政总监
GENERAL MISSION 主要职责 To be responsible for all daily income of the hotel. 负责酒店的每日收入。 To ensure the smooth and efficient operation of the Credit and Collection and the timely collection of receivables. 及时催收应收账款，以确保信贷部的操作顺利而高效。 To ensure that all revenue earned by the hotel for the day are complete, accurate and recorded in the books. 确保酒店当天所有收入完整无误地记载在账簿上。 RESPONSIBILITIES AND MEANS 职责和方法 Supervise the work of the F&B Casher Supervisors, Income Audit Supervisor and Income Audit Clerk. 监督餐厅收银主管，日审主管和日审员的工作。 Make certain that proper staffing is schedule for each night to provide adequate coverage for the timely and accurate submission of the daily reports. 安排审计员工的人数，以确保每日报表被正确，及时地提交。 Ensure the accuracy, completeness and recording of all the revenue earned by the hotel. 确保酒店收入的真确，完整。 Ensure that all rebates, allowances and adjustments against revenue are properly authorized. 确保所有关于酒店收入的调整和折扣被审核。 Ensure that Guest Ledger is always balance and reconciled with the General Ledger. 确保客人账单和总账保持一致。 Perform surprise cash count of all cashiers. 管理所有收银员的现金。 Check the General cashier’s report, Cash Remittance Record, Foreign Exchange Memo and other revenue control sheet. 检查总出纳报表，现金报销报表，外汇兑换报表和其它收入控制报表。 Ensure the accuracy, completeness and submission of the Daily Revenue Report. 3/17/17
23
确保迅速，正确地完成每日报表。 Assist the Finance Manager in the preparation and analysis of the Monthly Room Revenue report. 协助财务经理完成和分析每月房费收入。 Prepare other reports, schedules and analysis that may be required. 准备所需的报告，进度表和分析表。 Perform other duties that may be assigned from time to time. 完成指派的其它任务。 Supervise the Accounts Receivable Supervisor. 监督应收账款主管的工作。 Ensure that adequate credit control procedures are in place for accounts that are to be settled via City Ledger. 确保所有挂帐的账户都通过相应的信贷控制程序。 Review the Daily High Balance Report and initiate immediate action collecting the receivables or to take the necessary steps in preventing the non-collectibility of the receivables. 审核每日客人余额的报表，并采取必要的程序进行收帐。 Follow up the Aging Report. 追踪，执行帐龄报表。 Process Application for Credit Facility and submit recommendation. 对于信贷申请，提供必要信息。 Prepare and circulate a list of blacklisted companies, individuals and travel agencies and ensure that none of these aforementioned customers are allowed on credit. 以黑名单的形式列出付款信誉差的个人，旅行社，并传阅给相关部门以确保这些被列者不再享有信誉保证。 Follow the hotel’s policy regarding collection procedures. 根据酒店有关程序进行收帐。 Ensure that the subsidiary ledger of receivables agree with the general ledger. 确保应收账款的分录与总账一致。 Coordinate with the credit card merchant all “Charge Back” receivables. 对于不能收回的账款与相应的客户协调。 Investigate returned checks and follow up its collection. 调查退回的支票并跟踪其款项的收回。 Verify if all billing statements have been sent out promptly. 确保所有账单被及时寄出。 Review the Travel Agent’s Commission Report. 审核旅行社佣金的报表。 Organize and conduct a monthly Credit Meeting with the GM and other concerned Division Heads. 组织每月和总经理及其它部门领导的信贷会议。 3/17/17
24
Attend the monthly hotel credit meeting. 参加每月一次的酒店信贷会议。 Review journal entries prepared by the Accounts Receivable supervisor. 审核由应收账款主管提供的日记账分录。 Review the Guest Ledger Advance Deposits listing. 审核应收账款主管完成的记账分录。 Perform other duties that may be required by management from time to time. 完成指派的其它任务。 ADMINIISTRATIVE RESPONSIBILITIES 行政职责 Responsible for the supervision and guidance of the Accounts Receivable Supervisor. 监督和指导应收账款主管的工作。 Responsible for the supervision and guidance of the F&B Casher Supervisors, Income Audit Supervisor and Income Audit Clerk. 监督和指导餐厅收银主管，日审主管和审计员的工作。 COMMERCIAL RESPONSIBILITIES 商业职责 Ensure that no receivables are written off due to gross negligence. 确保没有由于疏忽而未收的账款。 TECHNICAL RESPONSIBILITIES 技术职责 Must be familiar with Fidelio and Sun System. 能熟练操作Fidelio和Subsystem. Must have education in basic accounting, preferably with certificate. 主修会计，并持有会计证书。 HUMAN RESPONSIBILITIES 人事职责 Establish rapport among co-employees at all levels. 和同事之间和睦相处。 OTHER RESPONSIBILITIES 其他责任 • To be ready and responsible when assigned to perform any other duties as designated by higher management. 执行上级领导安排的其他工作和任务 3/17/17
25
JOB DESCRIPTION JOB TITLE
:
AR SUPERVISOR 应收主管 FINANCE 财务部 FIN010
OPERATION MANAGER 运作经理
职务 : DEPARTMENT 部门 JOB CODE 代码 REPORT TO 上级主管
: : : : :
GENERAL MISSION 基本职责 • To manage the overall credit and receivable collection functions in the most efficient manner in order to minimize the risk of losses and bad payments. 以高效率的方式管理信用客户账户和应收款项的收款工作，降低坏帐风险。 RESPONSIBILITIES AND MEANS 责任和工作方法 • • • To ensure the accuracy of all charges and credits to the various accounts and that they are properly posted on a timely basis. 准确地将各项收款和信贷记入各种账户并保证及时地记账。 To be responsible for the preparation and mailing of account statements to customer on a timely basis and to monitor the subsequent collection of all accounts. 负责及时编制和向客户寄送账单，并负责随后对应收款项的催收。 To conduct all necessary credit checks on all new credit applicants, to make recommendations according to existing credit policies and to maintain details of credit given to customers 对新信用申请客户进行必要的信用评估和审核，并根据现有信贷政策给出合理建议；管理给与客户的信贷 明细。 • ADMINISTRATIVE RESPONSIBILITIES 行政责任 • TECHNICAL RESPONSIBILITIES 技术责任 City Ledger 应收账款 • • To verify that any sale recorded as accounts receivable are supported with sales vouchers, credit card sales vouchers, coupon & vouchers and any other supporting documents. 确保对各项计入应收款账目的业务都附有相应的销售单据，信用卡消费凭据，优惠券/消费券或其他证明 单据。 To check the accuracy of all charges and credits and prepare A/R rebate voucher when necessary. 3/17/17
To be responsible for completing and updating records of debtors. 负责对债务人信息进行及时更新。 To discharge the duties in an effective and efficient manner. 认真高效地履行职责和义务 26
• 核对收款和冲减的准确性，必要时准备对应收款的冲减凭证。 To ensure the timely transfer of guest ledger in to proper city ledger accounts sorted by customer. 确保将客账及时地转入相应的应收账款账户中。 • To liaise and check with sales department on all disputes pertaining to rates, complementary rooms, no show charges, credit arrangement, etc… • • • • 同销售部保持联系，解决各项与价格，免费客房，预定未到费用，信贷协议等的争议。 To prepare billing to customer and follow up the payment. 给客户开具账单并跟踪付款情况。 To check all the credit cards’ transaction 核对所有信用卡交易情况。 To prepare summary of all the manual credit card sales slips for the bank 为银行准备每天手工刷卡销售单汇总表。 To prepare the Commission Voucher for credit card collection fees. 编制信用卡手续费凭证。 Credit Card Transaction 信用卡交易 Others 其他 • To prepare Statement of Account at the end of the month for each debtors and send them and other routine reminder letters as and when required. • • • • • COMMERCIAL RESPONSIBILITIES 商业责任 • To keep closed contact with hotel debtors i.e. travel agents, airlines, corporate and individual. 与酒店的应收账客户如旅行社，航空公司，企业和个人等保持密切联系。 HUMAN RESPONSIBILITIES 人事责任 • To maintain a good relationship with Front Office and Sales department. 与前台和销售部门保持良好关系。 OTHER RESPONSIBILITIES 其他责任 • To be ready and responsible when assigned to perform any other duties as designated by higher management. 执行上级领导安排的其他工作和任务。 每月底编制并发送每个债务客户的账单, 必要时按要求定期发出催款提醒信。 To study, analyze and report on all outstanding accounts during credit meeting and as and when necessary. 必要情况下，在信用会议上报告所有应收账款情况，并对其进行研究和分析。 To prepare room commission to Account Payable for payment to agency as agreed per contract. 编制订房佣金表并送交给应付账员，以便根据合同向预定中心及代理中心支付佣金。 To prepare A/R Aging report. 编制应收账账龄报告。 To monthly close the Account Receivable accounts. 每月对应收账款进行结账。 To daily update A/R sub-ledger and check the balance in the General Ledger. 每日更新应收款分类账，并核对分类账与总账的余额。 3/17/17
27
JOB DESCRIPTION JOB TITLE
:
CREDIT SUPERVISOR 信贷主管 FINANCE 财务部 FIN011
OPERATION MANAGER 运作经理
职务 : DEPARTMENT 部门 JOB CODE 代码 REPORT TO 上级主管
: : : : :
GENERAL MISSION 基本职责 • To manage the overall credit and receivable collection functions of the hotel in the most efficient manner in order to minimize the non payment of accounts and potential bad debts. 以最有效的方式管理酒店的全部信用和应收账款收款职能,使未付款的款项和潜在的坏账减到最少。 RESPONSIBILITIES AND MEANS 责任和工作方法 • To be responsible for the efficient and effective operation of the Credit Department. • 负责信贷的高效动作。 To ensure that strong and open communication lines are maintained with the Financial Controller and Regional Credit Manager. 确保维持与财务总监和区域信贷部经理有力、开放式的沟通渠道。 • ADMINISTRATIVE RESPONSIBILITIES 行政责任 • To discharge the duties in an effective and efficient manner. 以有效的方式履行其职责 TECHNICAL RESPONSIBILITIES 技术责任 Credit applications 信用申请： • Process credit applications within 10 working days, ensuring that clients are notified promptly and professionally. The credit worthiness of all applicants is formally cahecked and approval must be received from the Financial Controller. 在十（10）个工作日内处理信用申请，确保即时、有效地通知各位客户。所有申请人的偿付能力必须经正式核查，并必须获得财务总监的批准。 • Review the credit worthiness of all existing non-Accor approved clients on a yearly basis. 每年核查一次所有现在非雅高酒店批准的客户的偿付能力。 City Ledger 挂账： • Ensure all invoices / statements are issued on a timely basis. 确保及时出具所有发票/对账单。 3/17/17
To ensure that the hotel credit policy and procedure is adhered to in all departments. 确保所有部门遵守酒店的信用政策和程序。 28
• Monitor the prompt follow-up of all overdue accounts and minimize the recovery delay. 监控对所有逾期账目的即时跟进，并最低限度减少还款的延迟。 • • Implement effective inquiry response procedure for guests and management. 对客人和管理层执行有效的询问回应程序。 Ensure all travel agent commissions are timely processed and paid. 确保及时处理和支付所有旅行社的佣金。 • Report on monthly accounts receivable aging analysis and detailed accounts’ ledgers. 提交关于每月应收账款账龄分析和详细账户分类账的报告。 • Conduct credit meetings at least once a month. 至少每月召开一次信用会议。 • • Attend Credit Managers meeting to keep up to date knowledge of credit risks. 出席信贷部经理会议，了解最新的信用风险知识。 Appropriately manage all delinquent accounts, liaising with debt collectors where needed. 适当管理所有拖欠账款，如有需要，联系收债人。 • Review and recommend accounts to be written off, proving appropriate documentation. 检查并建议拟予以注销的账目，提供相关的文件证明。 Guest Ledger and liaison with Front Office 房客账、联络前台： • Liaise between the Accounting Department and the Front Office. 充当会计部门和前台的联络人。 • Ensure PX and PM accounts are checked on daily basis and transferred to city ledger within 48hrs from the departure date. 确保每天检查PX和PM账目，并自客人离店之日起的48小时内将其转至挂账。 • Review the Advance Deposit ledger to ensure all the balances are either current or for future date. 检查预付定金分类账，以确保所有余额均为当前日期或将来日期。 • Inform the Front Office Manager of any deviation from policy by Assistant Managers, or Front Office Cashiers that may come to his/her attention. 如与政策有任何新背离，由大堂副理通知前台经理，或通知前台收银员应引起注意。 • Ensure guest refunds are processed in a timely manner as per the hotel policy; with all supporting paperwork and required authorizations. 确保根据酒店政策及时处理客人退款；准备所有证明文件和必需的授权。 COMMERCIAL RESPONSIBILITIES 商业责任 • To keep closed contact with hotel debtors i.e. travel agents, airlines, corporate and individuals. HUMAN RESPONSIBILITIES 人事责任 • To maintain a good relationship with Front Office and Sales department. RELATIONS 关系 • Directly reports to Financial Controller or Chief Accountant. 直接向财务总监和总会计师报告。 • Works closely with Sales and Front Office Departments. 与销售部和前厅部密切合作。 OTHER RESPONSIBILITIES 其他责任 3/17/17
与酒店的应收帐客户如旅行社，航空公司，企业和个人等保持密切联系。 与前台和销售部门保持良好关系。 29
• To be ready and responsible when assigned to perform any other duties as designated by higher management. 当被更高管理层指定履行任何其他职责时，应随时准备好并负责履行其职责。 3/17/17
30
JOB DESCRIPTION JOB TITLE
:
INCOME AUDITOR 曰审主管 FINANCE 财务部 FIN012
OPERATION MANAGER 运作经理
职务 : DEPARTMENT 部门 JOB CODE 代码 REPORT TO 上级主管
: : : : :
GENERAL MISSION 基本职责 • To audit all daily incomes that have been received by the hotel and to ensure that all relevant revenues such as rooms, food and beverage and other revenues, are correctly and completely recognized and recorded in the General Ledger System. RESPONSIBILITIES AND MEANS 责任和工作方法 • To be responsible for all daily income of the hotel. • 负责酒店的每日收入。 To review that all rebates and allowances are properly authorized and to report all deviations from prevailing policies and procedures. 核查所有的减免和优惠项目都经过了相应的授权，并报告所有与酒店现行政策和程序不符的情况。 审核酒店每日已收到的收入情况，认真核对和确保所有收入项目包括客房，餐饮以及其他收入准确完整地 确认并计入了总账系统。 ADMINISTRATIVE RESPONSIBILITIES 行政责任 • To discharge the duties in an effective and efficient manner. 认证高效地完成职权范围内的工作。 • TECHNICAL RESPONSIBILITIES 技术责任 • To verify that sales from Rooms department, reviewed by the Night Auditor, are correct. • • • • 对由夜审员核对过的客房部销售记录进行进一步审核，确保准确。 To verify that sales from Food & Beverage department, reviewed by the Night Auditor, are correct. 对由夜审员核对过的餐饮部销售记录进行进一步审核，确保准确。 To verify that sales from other operation departments, reviewed by the Night Auditor, are correct. 对由夜审员核对过的其他经营部门的销售记录进行进一步审核，确保准确。 To verify that voucher totals correspond to with the Night Auditor report and the Food & Beverage revenue report. 审核销售凭单是否完全与夜审员报告和餐饮部报告的数据相符。 To verify that guest ledger balance and total of all account detail balances for each room correspond to, that system-generated guest ledger and General Ledger balance. 审核每个客房的顾客账目余额和总账余额是否与酒店系统记录的顾客账目余额和总账余额相一致。 3/17/17
To liaise with Night Auditor on all matters pertaining to the night audit functions. 与夜审员共同合作，解决有关夜审职能的事项。 31
• • • • RELATIONS 工作关系 • OTHER RESPONSIBILITIES 其他责任 • To be ready and responsible when assigned to perform any other duties as designated by higher management. 执行上级领导安排的其他工作和任务。 Closely works with the General Cashier and the Account Receivable. 与总出纳和应收帐员保持密切的工作联系。 To ensure that all sales voucher form are used in sequence, with any lost and voided vouchers reported according to the procedure, and to file them per section and in date order. 确保连号使用销售凭单，对凭单丢失和作废的情况必须根据酒店程序立即上报；所有销售凭单必须按照日 期分类存档。 To ensure the timely preparation and distribution of the daily revenue and statistics report. 及时编制和发布酒店每日收入及统计报告。 To post all transaction in the Revenue journal and to post into the Allowance journal any adjustments which may occur after those sales receipts are confirmed. 确保所有交易活动都准确计入收入日记账；在销售收据已被确认后做出的调整应准确计入折扣账目。 To verify that all F&B discounted checks are fully justified, properly recorded into POS system and to prepare subsequent report for hotel management. 核实所有的餐饮折扣账单经过了相应的批准和证实，并准确地计入了酒店的销售系统，编制相应的报告递 交管理层审核。 3/17/17
32
JOB DESCRIPTION JOB TITLE
:
INCOME AUDITOR CLERK 日审文员 FINANCE 财务部 FIN013
INCOME AUDITOR 日审主管
职务 : DEPARTMENT 部门 JOB CODE 代码 REPORT TO 上级主管
: : : : :
GENERAL MISSION 基本职责 • To audit all daily incomes that have been received by the hotel and to ensure that all relevant revenues such as rooms, food and beverage and other revenues, are correctly and completely recognized and recorded in the General Ledger System RESPONSIBILITIES AND MEANS 责任和工作方法 • To be responsible for all daily income of the hotel. • ADMINISTRATIVE RESPONSIBILITIES 行政责任 • To discharge the duties in an effective and efficient manner. • 认证高效地完成职权范围内的工作。 To liaise with Night Auditor on all matters pertaining to the night audit functions. 与夜审员共同合作，解决有关夜审职能的事项。 负责酒店的每日收入。 To review that all rebates and allowances are properly authorized and to report all deviations from prevailing policies and procedures. 核查所有的减免和优惠项目都经过了相应的授权，并报告所有与酒店现行政策和程序不符的情况。 审核酒店每日已收到的收入情况，认真核对和确保所有收入项目包括客房，餐饮以及其他收入准确完整地 确认并计入了总账系统。 TECHNICAL RESPONSIBILITIES 技术责任 • To verify that sales from Rooms department, reviewed by the Night Auditor, are correct. 对由夜审员核对过的客房部销售记录进行进一步审核，确保准确。 • • • • To verify that sales from Food & Beverage department, reviewed by the Night Auditor, are correct. 对由夜审员核对过的餐饮部销售记录进行进一步审核，确保准确。 To verify that sales from other operation departments, reviewed by the Night Auditor, are correct. 对由夜审员核对过的其他经营部门的销售记录进行进一步审核，确保准确。 To verify that voucher totals correspond to with the Night Auditor report and the Food & Beverage revenue report. 审核销售凭单是否完全与夜审员报告和餐饮部报告的数据相符。 To verify that guest ledger balance and total of all account detail balances for each room correspond to, that system-generated guest ledger and General Ledger balance. 3/17/17 33
• • • • RELATIONS 工作关系 • OTHER RESPONSIBILITIES 其他责任 • To be ready and responsible when assigned to perform any other duties as designated by higher management. 执行上级领导安排的其他工作和任务。 Closely works with the General Cashier and the Account Receivable. 与总出纳和应收帐员保持密切的工作联系。 审核每个客房的顾客账目余额和总账余额是否与酒店系统记录的顾客账目余额和总账余额相一致。 To ensure that all sales voucher form are used in sequence, with any lost and voided vouchers reported according to the procedure, and to file them per section and in date order. 确保连号使用销售凭单，对凭单丢失和作废的情况必须根据酒店程序立即上报；所有销售凭单必须按照日 期分类存档。 To ensure the timely preparation and distribution of the daily revenue and statistics report. 及时编制和发布酒店每日收入及统计报告。 To post all transaction in the Revenue journal and to post into the Allowance journal any adjustments which may occur after those sales receipts are confirmed. 确保所有交易活动都准确计入收入日记账；在销售收据已被确认后做出的调整应准确计入折扣账目。 To verify that all F&B discounted checks are fully justified, properly recorded into POS system and to prepare subsequent report for hotel management. 核实所有的餐饮折扣账单经过了相应的批准和证实，并准确地计入了酒店的销售系统，编制相应的报告递 交管理层审核。 3/17/17
34
JOB DESCRIPTION JOB TITLE DEPARTMENT 部门 JOB CODE 代码 REPORT TO 上级主管
GENERAL MISSION 基本职责 • RESPONSIBILITIES AND MEANS 责任和工作方法 • • ADMINISTRATIVE RESPONSIBILITIES 行政责任 • • TECHNICAL RESPONSIBILITIES 技术责任 • • • • • To manage all daily cash and cheque collection (from cashiers, bill collectors) in the strict respect of hotel policies and to formally reconcile collected amounts with system reports. 严格按照酒店政策，从收银员和票据收款员处收回每日的现金和支票收入，并认真核对所收回的金额与系 统报告的收入金额是否一致。 To perform daily foreign currency exchange with the officially appointed money changer and check and reconcile all foreign exchange submission and calculation from Front Office and POS 处理日常与官方规定的兑换商进行货币兑换，并认真核对前台和POS （销售点系统）提交的外币兑换报告。 To prepare and perform without delay banking of all daily cash and cheques collected 负责将每日的现金和支票收入及时存入银行，并办理相关的银行手续。 To prepare on daily basis the General Cashier Report where daily collection/banking is formally reconciled. 完成总出纳报告，在总出纳报告上记录对日常收集到的现金金额和存入银行金额的核对。 To maintain all in-house funds at operational level by timely reimbursing cashier’s paid-outs and proceed randomly to float count, formalized in report. 3/17/17 35 To supervise and control cashier staff 监督和管理所有收银员。 To discharge his/her duties in an effective and efficient manner. 认真高效地履行其职权范围内的责任和义务。 To be responsible for the control and banking of all daily cash and cheque payments. 负责管理日常现金存入银行及支票付款事宜。 To manage all cash float refurbishment including his/her own fund. 管理所有备用金，包括其个人备用金的补充。 To oversee and direct all aspects concerning cash receipt and disbursement. 监督和执行所有与现金收支相关的事务。 : : : : : :
GENERAL CASHIER 总出纳 FINANCE 财务部 FIN014
CHIEF ACCOUNTANT 总会计师
职务 :
• • • COMMERCIAL RESPONSIBILITIES 商业责任 • RELATIONS 工作关系 • OTHER RESPONSIBILITIES 其他责任 • To be ready and responsible when assigned to perform any other duties as designated by higher management. 执行上级领导安排的其他工作和任务。 Closely works with the Account Payable and Income Audit. 与应付账员和收入审计员保持密切的工作联系。 To keep contact and have a good relation with both bank and suppliers. 负责与银行和供应商保持良好的合作关系。 维持酒店内部备用金的正常运转，及时补充收银员备用金由于付款而减少的金额，随机抽查备用金，并做 出书面报告。 To monitor the daily hotel foreign exchange rates and update all rates as per hotel policy. 监管酒店的日常外汇兑换汇率，并根据酒店政策及时更新汇率。 To balance petty cash disbursements against petty cash float and ensure the timely reimbursement so that all petty cash needs are catered for, in the strict respect of hotel policies. 使用零用备用金支付小额现金支出，严格按照酒店相关政策及时补充小额现金需求。 To ensure the safeguard of all cheques and cash received in his/her custody 保证其职责范围内的现金和支票的安全。 3/17/17
36
JOB DESCRIPTION JOB TITLE : 职务 : DEPARTMENT 部门 JOB CODE 代码 REPORT TO 上级主管
GENERAL MISSION基本职责: F&B CASHIER SUPERVISOR 餐饮收银主管 FINANCE 财务部 FIN015
OPERATION MANAGER 运作经理
: : : : :
To ensure that food and beverage revenue is fully, accurately and timely posted to the Micros Point of Sales System and directing the operations of F&B Cashiers. 通过收银系统，确保餐厅所有的销售已被准确、及时地记录在客人的账单上。 RESPONSIBILITIES AND MEANS 职责和方式 Supervise F&B Cashiers. 监督收银员的工作。 Train cashiers. 培训收银员。 Prepare the F&B Cashier’s work schedule. 准备餐饮部收银员的工作进度表。 Inspect cashier’s work station regularly. 定期检查收银员的工作岗位。 Safe keep all unused guest checks, official receipts and other important documents. 保存所有支票，发票和重要文件。 Resolve cashiering problems and attend to guest’s inquiry. 解决由于现金支付问题引起的纠纷。 Review cashier’s daily reports. 审核收银员的日报表。 Perform other duties that may be assigned from time to time. 随时准备财务总监安排的其它工作并对此负责。 ADMINISTRATIVE RESPONSIBILITIES 行政职责 Responsible for the supervision and guidance of F&B Cashiers. 3/17/17
37
监督和指导收银员的工作。 COMMERCIAL RESPONSIBILITIES 商业职责 Ensure that floats are intact and money received are turned over in accordance with the policy. 确保现金在有关政策下正常流动。 TECHNICAL RESPONSIBILITIES 技术职责 Must be familiar with Micros System. 能熟练操作Micros. To present a good image by providing a courteous and professional services and by handling enquiries graciously and efficiently. 通过提供礼貌、专业的服务，树立好的品牌。 To understand thoroughly and adhere to the hotel’s cashiering procedures and cash handling responsibilities. 理解并按照饭店收银的程序履行好收银职责。 To supervise F&B cashiers and to ensure that: 指导餐饮收银员，并确保： All cashiers are well versed with the outlet menu and prices. 所有的收银员精熟餐厅的菜单机价格。 All sales of food, beverage, tobacco and other income are properly recorded. 销售所有的食品、酒水、香烟及其它收入被恰当的记录。 All house use and entertainment are in line with the hotel policies and procedures. 所有的用房及宴请与饭店的政策及程序保持一致。 All charged sales and settlements are accurate, relative information such as room number is complete and that the guest’s signature is legible. 所有的挂账及结账金额是准确的，相关信息如房间号被记录齐全，客人的签字是清楚的。 Proper accounting for and handling of both the daily cash (including checks and credit cards) receipts, as well as the assigned cash float. 处理好每日的现金单据（包括支票和信用卡）和备用金。 Cashier Drop Report is properly completed and tally with the system report. 完成现金报告并与系统报告相符。 The daily cash receipts is enclosed in the drop envelope and dropped to the Safe Deposit Box. 每日现金收据表连同信封一同投入保险箱内。 To verify and approve all rebates discounts and void checks with the agreement of restaurant or lounge manager. 同餐厅经理确认并核对所有的减价、折扣及无用的单据。 To bring to the attention of restaurant manager or F&B Manager all cashiering challenges including but not limited to missing item code, menu description, price change, portion requirement etc. 注意餐厅经理或餐饮经理强调的如下但不限于：漏写物品代码，账单描述、价格变动等部分。 To work with Income Auditor and surprise check of cashier float. 与日审合作，并监督备用金情况。 To contact credit card company for charge authorization or card problem whenever necessary. 如有必要，与信用卡公司联系关于授权等问题。 3/17/17
38
To make ready sufficient cash and small changes for F&B cashiers. 为收银员准备好充足的现金及零钱。 To cover the responsibilities of F&B cashier during their leave or unexpected absence. 在其他收银员离开或意外缺席的情况下，帮助做好其他收银员所负责的工作。 To notify Director of Finance immediately for any cash loss or counterfeit notes received. 现金遗失或收取假币，及时通知财务总监。 To remind System Manager for changing the password of cashier at regular intervals. 定期提醒系统经理变更收银员使用的密码。 To assist in other accounting duties when required. 如需要，协助做其他会计工作。 To assist in the training and mentoring of new F&B cashiers. Strive to revise or develop new procedures that reduce workload and stress. 协助培训指导新收银员，努力修改并形成新的程序以减少工作量与压力。 HUMAN RESPONSIBILITIES 人事职责 Establish rapport among co-employees at all levels. 和同事之间和睦相处。 OTHER RESPONSIBILITIES 其它责任 To carry out any other duties and responsibilities as assigned. 3/17/17
39
JOB DESCRIPTION JOB TITLE
:
F&B CASHIER 餐饮收银 FINANCE 财务部 FIN016
F&B CASHIER SUPERVISOR 餐饮收银主管
职务 : DEPARTMENT 部门 JOB CODE 代码 REPORT TO 上级主管
: : : : :
GENERAL MISSION基本职责: To safe guard all cash and other types of settlement transactions and to ensure that these are turned over intact to the General Cashier. 管理所有现金和以其它形式结账的交易单据,并确认原封不动地交给总出纳。 RESPONSIBILITIES AND MEANS 职责和方式 Ensure that all cashiering transactions are carried out in accordance with the hotel policy. 确保每笔交易业务按酒店政策执行。 Ensure that all City Ledger Accounts have prior approval. 确认所有记账得到事先批准。 Ensure that all work is properly and accurately balanced at the end of each shift. 确保每次下班正确做好报表。 Ensure that any pending matters at the end of each shift are properly communicated to the incoming shift. 确保将所有未解决的事项通知给接班员工。 Perform other duties that may be assigned from time to time. 完成指派的其它任务。 ADMINISTRATIVE RESPONSIBILITIES 行政职责 NIL 无 COMMERCIAL RESPONSIBILITIES 商业职责 Ensure that floats are intact and money received is turned over in accordance with the policy. 确保按酒店政策正确进行资金流通。 TECHNICAL RESPONSIBILITIES 技术职责 Must be familiar with Micros System. 3/17/17
40
能熟练操作Micros. Record all sales for outlets are fully, accurately and timely posted to the guest checks through Micros Point of Sales System. 通过收银系统，确保餐厅所有的销售已被准确、及时地记录在客人的账单上。 To present a good image by providing a courteous and professional services and by handling enquiries graciously and efficiently. 通过提供礼貌、专业的服务，树立好的品牌。 To understand thoroughly and adhere to the hotel’s cashiering procedures and cash handling responsibilities. 理解并按照饭店收银的程序履行好收银职责。 To register guests’ payments at assigned food and beverage outlet: 记录餐厅客人的付款情况： Handle cash float and control of cash takings. 做好备用现金的保管。 Prepare bill for settlement upon guest departure. 在客人离开时，准备好账单。 Ensure all checks signed by room guests are charged to their respective folio promptly. 确保所有的单据已被住店客人签字，并记录在folio系统内。 Handle entertainment check. 处理宴请单据。 Handle officer check. 处理政府人员单据。 Prepare restaurant sales analyses for F&B costing. 准备餐厅销售分析，以便了解了解餐厅成本。 Handle tips receipt record. 记录所收小费情况。 Prepare Cashier Report and reconciliation. 准备现金报告并调帐。 Prepare remittance envelope and put in drop safe. 准备好装现金信封，并投入保险箱内。 Pass all guest checks, credit cards vouchers, captain orders and report to Income Auditor. 将客人所有单据、信用卡凭证、帐单一同报给收入审计主管。 Keep the cash float in safe deposit provided. 将备用金保管在被提供的保险箱内。 HUMAN RESPONSIBILITIES 人事职责 Establish rapport among co-employees at all levels. 和同事之间和睦相处。 3/17/17
41
OTHER RESPONSIBILITIES 其它责任 To carry out any other duties and responsibilities as assigned. 执行上级领导安排的其它工作和任务。
3/17/17
42
JOB DESCRIPTION JOB TITLE
:
COST CONTROLLER 成本控制经理 FINANCE 财务部 FIN017
DIRECTOR OF FINANCE & ADMINISTRATION 财务行政总监
职务 : DEPARTMENT 部门 JOB CODE 代码 REPORT TO 上级主管
: : : : :
GENERAL MISSION 基本职责 • To study, analyze and report on all variances pertaining to costs and inventory management. • • RESPONSIBILITIES AND MEANS 责任和工作方法 • To ensure that all goods movements within the hotel are accounted for and properly supported. • • ADMINISTRATIVE RESPONSIBILITIES 行政责任 • To discharge the duties in an effective and efficient manner. 认证高效地履行质权范围内的责任和义务。 TECHNICAL RESPONSIBILITIES 技术责任 • To verify that officer checks (duty meals), F&B entertainment checks are processed according to the procedure and to prepare a daily entertainment report. 审核酒店管理人员的工作餐费账单和宴请招待费账单等是否按照酒店规定的程序操作，编制每日宴请报告。 • To cost all recipes, inter-kitchen transfer as well as any food and beverage consumed by the hotel employee. 计算所有的食谱成本和厨房之间的内部调拨成本，以及酒店员工的餐饮成本。 3/17/17
研究，分析并报告所有与成本和存货管理相关的事项。 To manage the hotel monthly inventory process in the strict respect of the hotel policies. 严格按照酒店政策执行酒店每月的存货盘点程序。 To supervise the daily receiving and storekeeping activities. 监督日常验收和库存工作。 确保酒店内所有货物的存取都准确地入账并附有相应的证明文件。 To ensure the implementation of all cost control policies and procedures and their enforcement by all departments. 确保贯彻成本控制政策和程序及在各部门的有效实施。 To prepare and issue various cost reports. 编制和发布各项成本报告。 43
• • • • To define min/max, par stock management system and ensure the strict compliance with by all parties concerned. 制定酒店的最高/最低库存水平，标准库存管理系统并确保各个部门严格遵守和执行酒店库存管理制度。 To control that all goods received and delivered in/out hotel main stores are properly documented and accounted for. 确保进出酒店库房的所有物品都有详细的书面记录并入账。 To perform daily/monthly food and beverage sales reconciliation using POS-generated sales analysis report and ensure that all discrepancies are explained. 根据销售点系统生成的销售分析报告，完成每日/每月的食物和饮品销售/消耗情况对账表, 确保每项差异都得到解释。 To perform monthly physical count of all warehouse and operation stocks and month-end inventory closing in the strict respect of the hotel procedures, with final balances reconciled with general ledger month-end balance. 际结 余与总账账面月末余额是否相符。 To report the daily and monthly F&B costs with emphasis and detailed analysis on exceptional variances, trend of cost of sales ratios, slow moving items, breakage & loss, etc… 编制日常/月度餐饮成本报表，并对异常差异，销售成本比率的变化，滞销项目，丢失和破损情况等进行 详细分析。 RELATIONS 工作关系 • To maintain a close relationship with the Executive Chef, F&B Manager, Kitchen staff, Bartender in order to minimize food and beverage costs. OTHER RESPONSIBILITIES 其他责任 • To be ready and responsible when assigned to perform any other duties as designated by higher management. 执行上级领导安排的其他工作和任务。 需要与行政总厨师，餐饮经理，厨房员工和酒吧服务员等密切合作，以最大程度地降低食品和饮品成本。 严格按照酒店程序，每月对库房物品和各营业点存货进行实物盘点，月末进行存货结算，核对最终实• 3/17/17
44
JOB DESCRIPTION JOB TITLE
:
COSTING SUPERVISOR 成本控制主管 FINANCE 财务部 FIN018
COST CONTROLLER 成本控制经理
职务 : DEPARTMENT 部门 JOB CODE 代码 REPORT TO 上级主管
: : : : :
GENERAL MISSION 基本职责 • To study, analyze and report on all variances pertaining to costs and inventory management. • • RESPONSIBILITIES AND MEANS 责任和工作方法 • To ensure that all goods movements within the hotel are accounted for and properly supported. • • ADMINISTRATIVE RESPONSIBILITIES 行政责任 • To discharge the duties in an effective and efficient manner. 认证高效地履行质权范围内的责任和义务。 TECHNICAL RESPONSIBILITIES 技术责任 • To verify that officer checks (duty meals), F&B entertainment checks are processed according to the procedure and to prepare a daily entertainment report. 审核酒店管理人员的工作餐费账单和宴请招待费账单等是否按照酒店规定的程序操作，编制每日宴请报告。 • To cost all recipes, inter-kitchen transfer as well as any food and beverage consumed by the hotel employee. 计算所有的食谱成本和厨房之间的内部调拨成本，以及酒店员工的餐饮成本。 To define min/max, par stock management system and ensure the strict compliance with by all parties concerned. 3/17/17 45 确保酒店内所有货物的存取都准确地入账并附有相应的证明文件。 To ensure the implementation of all cost control policies and procedures and their enforcement by all departments. 确保贯彻成本控制政策和程序及在各部门的有效实施。 To prepare and issue various cost reports. 编制和发布各项成本报告。 研究，分析并报告所有与成本和存货管理相关的事项。 To manage the hotel monthly inventory process in the strict respect of the hotel policies. 严格按照酒店政策执行酒店每月的存货盘点程序。 To supervise the daily receiving and storekeeping activities. 监督日常验收和库存工作。 • • • • 制定酒店的最高/最低库存水平，标准库存管理系统并确保各个部门严格遵守和执行酒店库存管理制度。 To control that all goods received and delivered in/out hotel main stores are properly documented and accounted for. 确保进出酒店库房的所有物品都有详细的书面记录并入账。 To perform daily/monthly food and beverage sales reconciliation using POS-generated sales analysis report and ensure that all discrepancies are explained. 根据销售点系统生成的销售分析报告，完成每日/每月的食物和饮品销售/消耗情况对账表, 确保每项差异都得到解释。 To perform monthly physical count of all warehouse and operation stocks and month-end inventory closing in the strict respect of the hotel procedures, with final balances reconciled with general ledger month-end balance. 际结 余与总账账面月末余额是否相符。 • RELATIONS 工作关系 • To maintain a close relationship with the Executive Chef, F&B Manager, Kitchen staff, Bartender in order to minimize food and beverage costs. OTHER RESPONSIBILITIES 其他责任 • To be ready and responsible when assigned to perform any other duties as designated by higher management. 执行上级领导安排的其他工作和任务。 需要与行政总厨师，餐饮经理，厨房员工和酒吧服务员等密切合作，以最大程度地降低食品和饮品成本。 To report the daily and monthly F&B costs with emphasis and detailed analysis on exceptional variances, trend of cost of sales ratios, slow moving items, breakage & loss, etc… 编制日常/月度餐饮成本报表，并对异常差异，销售成本比率的变化，滞销项目，丢失和破损情况等进行 详细分析。 严格按照酒店程序，每月对库房物品和各营业点存货进行实物盘点，月末进行存货结算，核对最终实3/17/17
46
JOB DESCRIPTION JOB TITLE
:
COSTING CLERK 成本控制文员 FINANCE 财务部 FIN019
COSTING SUPERVISOR 成本控制主管
职务 : DEPARTMENT 部门 JOB CODE 代码 REPORT TO 上级主管
: : : : :
GENERAL MISSION 基本职责 • To study, analyze and report on all variances pertaining to costs and inventory management. • • RESPONSIBILITIES AND MEANS 责任和工作方法 • To ensure that all goods movements within the hotel are accounted for and properly supported. • • ADMINISTRATIVE RESPONSIBILITIES 行政责任 • To discharge the duties in an effective and efficient manner. 认证高效地履行质权范围内的责任和义务。 TECHNICAL RESPONSIBILITIES 技术责任 • To verify that officer checks (duty meals), F&B entertainment checks are processed according to the procedure and to prepare a daily entertainment report. 审核酒店管理人员的工作餐费账单和宴请招待费账单等是否按照酒店规定的程序操作，编制每日宴请报告。 • To cost all recipes, inter-kitchen transfer as well as any food and beverage consumed by the hotel employee. 计算所有的食谱成本和厨房之间的内部调拨成本，以及酒店员工的餐饮成本。 3/17/17
研究，分析并报告所有与成本和存货管理相关的事项。 To manage the hotel monthly inventory process in the strict respect of the hotel policies. 严格按照酒店政策执行酒店每月的存货盘点程序。 To supervise the daily receiving and storekeeping activities. 监督日常验收和库存工作。 确保酒店内所有货物的存取都准确地入账并附有相应的证明文件。 To ensure the implementation of all cost control policies and procedures and their enforcement by all departments. 确保贯彻成本控制政策和程序及在各部门的有效实施。 To prepare and issue various cost reports. 编制和发布各项成本报告。 47
• • • • To define min/max, par stock management system and ensure the strict compliance with by all parties concerned. 制定酒店的最高/最低库存水平，标准库存管理系统并确保各个部门严格遵守和执行酒店库存管理制度。 To control that all goods received and delivered in/out hotel main stores are properly documented and accounted for. 确保进出酒店库房的所有物品都有详细的书面记录并入账。 To perform daily/monthly food and beverage sales reconciliation using POS-generated sales analysis report and ensure that all discrepancies are explained. 根据销售点系统生成的销售分析报告，完成每日/每月的食物和饮品销售/消耗情况对账表, 确保每项差异都得到解释。 To perform monthly physical count of all warehouse and operation stocks and month-end inventory closing in the strict respect of the hotel procedures, with final balances reconciled with general ledger month-end balance. 际结 余与总账账面月末余额是否相符。 To report the daily and monthly F&B costs with emphasis and detailed analysis on exceptional variances, trend of cost of sales ratios, slow moving items, breakage & loss, etc… 编制日常/月度餐饮成本报表，并对异常差异，销售成本比率的变化，滞销项目，丢失和破损情况等进行 详细分析。 RELATIONS 工作关系 • To maintain a close relationship with the Executive Chef, F&B Manager, Kitchen staff, Bartender in order to minimize food and beverage costs. OTHER RESPONSIBILITIES 其他责任 • To be ready and responsible when assigned to perform any other duties as designated by higher management. 执行上级领导安排的其他工作和任务。 需要与行政总厨师，餐饮经理，厨房员工和酒吧服务员等密切合作，以最大程度地降低食品和饮品成本。 严格按照酒店程序，每月对库房物品和各营业点存货进行实物盘点，月末进行存货结算，核对最终实•
3/17/17
48
JOB DESCRIPTION JOB TITLE
:
STORE SUPERVISOR 仓库主管 FINANCE 财务部 FIN020
COST CONTROLLER 成本控制经理
职务 : DEPARTMENT 部门 JOB CODE 代码 REPORT TO 上级主管
: : : : :
GENERAL MISSION 基本职责 • To monitor all goods movement in/out the hotel and ensure that they are properly recorded. RESPONSIBILITIES AND MEANS 责任和工作方法 • To ensure that any goods coming into the hotel have been properly ordered and met the specification (in quantity and quality). • ADMINISTRATIVE RESPONSIBILITIES 行政责任 • To discharge the duties in an effective and efficient manner. 认真高效地履行职权范围内的责任和义务。 TECHNICAL RESPONSIBILITIES 技术责任 • To ensure that all goods received are properly supported by valid hotel purchase orders. • • • • • 严格按照酒店的有效采购订单验收货物。 To examine both quality and quantity of goods received in coordination with related department before accepting the delivery. 在接收货物之前，与相关部门检查货物的质量和数量。 To ensure that goods are promptly moved to store or concerned department once received. 一旦货物验收合格, 应及时发送到仓库或相关部门。 To ensure that outgoing goods are properly documented and accounted for. 确保发出的货物都做了相关登记并入账。 To closely monitor with Purchaser all pending or partial deliveries. 与采购专员一起跟进未到货物或分批交付的货物。 To be responsible for recording and distributing reports as per hotel policies and procedures, such as duly signed individual receiving record, receiving report, etc… 根据酒店政策和程序，做好收货记录和编制收货报表，并提交相关部门。 3/17/17
管理酒店的货物进出工作，并做好相关记录。 认真核对进入酒店的所有货物是否都符合订单要求和相关规格（数量和质量等）。 To ensure that all goods received in the hotel are accounted for and supported. 详细记录所有进入酒店的货物，并附有相关文件证明。 49
• To be responsible for all documentation such as the Receiving Record, the Receiving Report and the Daily Summary Receiving Report as well as Slow Moving Item Report. 负责制作相关文件和单据，包括货物收货记录，收货报表，每日收货汇总表以及滞销项目报告等。 • To be responsible for the safe custody of the items in the Warehouse. 确保库存物品的安全。 HUMAN RESPONSIBILITIES 人事责任 • Report to Cost Controller. 直接向成本经理报告。 • OTHER RESPONSIBILITIES 其它责任 • To be ready and responsible when assigned to perform any other duties as designated by higher management. 执行上级领导安排的其它工作和任务。 To maintain a good relationship with suppliers and other departments. 与供应商和酒店其它部门保持良好的工作关系。 3/17/17
50
JOB DESCRIPTION JOB TITLE
:
STOREKEEPER 仓库文员 FINANCE 财务部 FIN021
STORE SUPERVISOR 仓库主管
职务 : DEPARTMENT 部门 JOB CODE 代码 REPORT TO 上级主管
: : : : :
GENERAL MISSION 基本职责 • To ensure that all merchandises are properly received, stored and issued. 对所有的货物保证合理的接收、存放和发货。 RESPONSIBILITIES AND MEANS 责任和工作方法 • To ensure the hotel’s inventories are properly safeguarded and controlled against any kinds of loss. • ADMINISTRATIVE RESPONSIBILITIES 行政责任 • To discharge the duties in an effective and efficient manner. 认真高效地履行职权范围内的责任和义务。 TECHNICAL RESPONSIBILITIES 技术责任 • To ensure the safeguard of all stored items by keeping the store locked when unattended. 在无人在场时，应将仓库门锁好，确保库存物品的安全。 • • • To issue and reorder stock and to ensure that no goods will leave the storeroom without proper authorized store requisition. 添购所需存货，严格按照相关程序和规定办理货物出入库手续，未见有效的授权领料单，不得发货。 To post on computer all in-out movement of goods from/to the stores in a timely and accurate manner. 在电脑系统中及时准确地记录货物出入库情况。 To conduct routine physical inventory and follow-up of all pending purchase requisition with the purchaser to ensure the timely replenishment of depleted stocks in accordance with the max/min par level defined by the management. 进行常规实物盘点及及同采购人员一起跟踪未到货项目，根据上级管理部门制定的最高/最低库存水平及时补充已消耗的存货。 To prevent loss, spoilage, breakage by carefully following the expired date of perishable items, monitoring the slow moving items and keeping store clean and tidy at all times. 3/17/17
确保酒店存货的安全，不受任何损失。 To ensure that all stock movements are accounted for and in compliance with hotel’s policy. 确保所有货物的进出库都有相关记录并符合酒店的政策。 • 51
• 认真检查易腐蚀品的保质期，拒绝一切受损坏，变质和过期产品入库，定期或不定期检查滞销品的情况，保持仓库的干净整洁。 To be responsible for all documentation such as the Receiving Record, the Receiving Report and the Daily Summary Receiving Report as well as Slow Moving Item Report. 负责制作相关文件和单据，包括货物收货记录，收货报表，每日收货汇总表以及滞销项目报告等。 HUMAN RESPONSIBILITIES 人事责任 • To maintain a good relationship with all departments. OTHER RESPONSIBILITIES 其它责任 • To be ready and responsible when assigned to perform any other duties as designated by higher management. 执行上级领导安排的其它工作和任务。 与各个部门保持良好的工作关系。 3/17/17
52
JOB DESCRIPTION JOB TITLE
:
RECEIVING CLERK 收货文员 FINANCE 财务部 FIN022
RECEIVING SUPERVISOR 收货主管
职务 : DEPARTMENT 部门 JOB CODE 代码 REPORT TO 上级主管
: : : : :
GENERAL MISSION 基本职责 • To ensure that all merchandises are properly received, stored and issued. 对所有的货物保证合理的接收、存放和发货。 RESPONSIBILITIES AND MEANS 责任和工作方法 • To ensure the hotel’s inventories are properly safeguarded and controlled against any kinds of loss. • ADMINISTRATIVE RESPONSIBILITIES 行政责任 • To discharge the duties in an effective and efficient manner. 认真高效地履行职权范围内的责任和义务。 TECHNICAL RESPONSIBILITIES 技术责任 • To ensure the safeguard of all stored items by keeping the store locked when unattended. 在无人在场时，应将仓库门锁好，确保库存物品的安全。 • • • To issue and reorder stock and to ensure that no goods will leave the storeroom without proper authorized store requisition. 添购所需存货，严格按照相关程序和规定办理货物出入库手续，未见有效的授权领料单，不得发货。 To post on computer all in-out movement of goods from/to the stores in a timely and accurate manner. 在电脑系统中及时准确地记录货物出入库情况。 To conduct routine physical inventory and follow-up of all pending purchase requisition with the purchaser to ensure the timely replenishment of depleted stocks in accordance with the max/min par level defined by the management. 进行常规实物盘点及同采购人员一起跟踪未到货项目，根据上级管理部门制定的最高/最低库存水平及时补充已消耗的存货。 To prevent loss, spoilage, breakage by carefully following the expired date of perishable items, monitoring the slow moving items and keeping store clean and tidy at all times. 3/17/17
确保酒店存货的安全，不受任何损失。 To ensure that all stock movements are accounted for and in compliance with hotel’s policy. 确保所有货物的进出库都有相关记录并符合酒店的政策。 • 53
• 认真检查易腐蚀品的保质期，拒绝一切受损坏，变质和过期产品入库，定期或不定期检查滞销品的情况，保持仓库的干净整洁。 To be responsible for all documentation such as the Receiving Record, the Receiving Report and the Daily Summary Receiving Report as well as Slow Moving Item Report. 负责制作相关文件和单据，包括货物收货记录，收货报表，每日收货汇总表以及滞销项目报告等。 HUMAN RESPONSIBILITIES 人事责任 • To maintain a good relationship with all departments. OTHER RESPONSIBILITIES 其它责任 • To be ready and responsible when assigned to perform any other duties as designated by higher management. 执行上级领导安排的其它工作和任务。
与各个部门保持良好的工作关系。 3/17/17
54
JOB DESCRIPTION JOB TITLE
:
IT SOLUTION MANAGER 信息枝术经理 FINANCE 财务部 FIN023
DIRECTOR OF FINANCE & ADMINISTRATION 财务行政总监
职务 : DEPARTMENT 部门 JOB CODE 代码 REPORT TO 上级主管
: : : : :
GENERAL MISSION 基本职责 • To ensure the smooth and efficient operation of the IT department and to deliver a prompt and efficient service to all departments. RESPONSIBILITIES AND MEANS 责任和工作方法 • To ensure that the hotel’s computer system both hardware and software is fully accounted for, properly maintained and reliable. 对酒店电脑系统的硬/软件做详细记录和妥善维护，保证系统的可靠性。 • • • To draw procedures to ensure that any problems encountered in software and hardware are addressed immediately. 制定相应管理程序，确保及时解决电脑系统硬/软件遇到的任何问题并记录在案。 To ensure the physical and logical security of IT system. 确保电脑系统的物理和逻辑上的安全性。 To define and keep updated written incident management policies and procedures where action to be taken, persons to be contacted in case of incident are clearly mentioned. 制定并更新突发事件管理政策和程序，出现突发事件时，程序很清晰的表明应采取的措施，应联系的人员。 TECHNICAL RESPONSIBILITIES 技术责任 • To attend to any problems encountered in software and hardware by all departments in the most diligent manner and keep track of such incidents and the way they have been solved. • • • 尽职尽责地帮助酒店任何部门解决遇到的电脑硬件和软件问题，对相应的问题进行跟踪服务并记录，并跟踪 记录发生的问题和解决问题的过程和方法。 To perform routine system setups as may be required by software and/or programs such as regular update of anti-virus programs. 对软件和/或程序进行常规设置，例如对杀毒软件进行定期更新。 To strictly perform daily/monthly back up procedures, ensure the successful completion of the process and the safeguard of the backup tapes. 严格执行每日/每月系统备份程序，确保备份程序顺利完成并保证备份文件的安全。 To assist any departments of the hotel in formulating their IT material requirements and provide adequate solutions to their needs. 协助酒店各个部门正确地表述它们对信息技术的要求，并就各个部门的要求提供可行的解决方案。 3/17/17
保证酒店信息技术工作的有序和高效运行，为酒店所有部门提供即时有效的信息技术服务。 55
• To provide regular training on IT security and ensure that all PMS access passwords are regularly updated, automatic standby mode on servers and PMS activated and IT procedures strictly followed by all employees. 定期对员工进行信息安全培训，定期更改PMS（酒店前台管理系统）的访问密码，激活服务器和PMS系统的自 动待机模式，确保酒店员工严格遵守酒店的信息管理政策和程序。 To perform regular computer audits in the search of un-authorized programs, improper setup or loophole in the security setup. 定期检查电脑系统，查找并修复系统中存在的未授权程序，不合理设置和系统安全漏洞等。 • COMMERCIAL RESPONSIBILITIES 商业责任 • To develop sound relationships with IT and maintenance providers. RELATIONS 工作关系 • To work closely with any departments of the hotel. 与酒店各个部门都保持密切的工作联系。 与信息技术及系统软/硬件供应商建立良好的合作关系。 OTHER RESPONSIBILITIES 其它责任 • To be ready and responsible when assigned to perform any other duties as designated by management. 执行上级领导安排的其它工作和任务。 3/17/17
56
JOB DESCRIPTION JOB TITLE
:
IT SUPERVISOR 信息枝术主管 FINANCE 财务部 FIN024
IT SOLUTION MANAGER 信息枝术经理
职务 : DEPARTMENT 部门 JOB CODE 代码 REPORT TO 上级主管
: : : : :
GENERAL MISSION 基本职责 • To assist IT Manager to ensure the smooth and efficient operation of the IT department and to deliver a prompt and efficient service to all departments. RESPONSIBILITIES AND MEANS 责任和工作方法 • To ensure that the hotel’s computer system both hardware and software is fully accounted for, properly maintained and reliable. • • • 对酒店电脑系统的硬/软件做详细记录和妥善维护，保证系统的可靠性。 To draw procedures to ensure that any problems encountered in software and hardware are addressed immediately. 制定相应管理程序，确保及时解决电脑系统硬/软件遇到的任何问题并记录在案。 To ensure the physical and logical security of IT system. 确保电脑系统的物理和逻辑上的安全性。 To define and keep updated written incident management policies and procedures where action to be taken, persons to be contacted in case of incident are clearly mentioned. 制定并更新突发事件管理政策和程序，出现突发事件时，程序很清晰的表明应采取的措施，应联系的人员。 TECHNICAL RESPONSIBILITIES 技术责任 • To attend to any problems encountered in software and hardware by all departments in the most diligent manner and keep track of such incidents and the way they have been solved. • • 尽职尽责地帮助酒店任何部门解决遇到的电脑硬件和软件问题，对相应的问题进行跟踪服务并记录，并跟踪 记录发生的问题和解决问题的过程和方法。 To perform routine system setups as may be required by software and/or programs such as regular update of anti-virus programs. 对软件和/或程序进行常规设置，例如对杀毒软件进行定期更新。 To strictly perform daily/monthly back up procedures, ensure the successful completion of the process and the safeguard of the backup tapes. 严格执行每日/每月系统备份程序，确保备份程序顺利完成并保证备份文件的安全。 3/17/17
协助信息技术经理保证酒店信息技术工作的有序和高效运行，为酒店所有部门提供即时有效的信息技术服务。 57
• • To assist any departments of the hotel in formulating their IT material requirements and provide adequate solutions to their needs. 协助酒店各个部门正确地表述它们对信息技术的要求，并就各个部门的要求提供可行的解决方案。 To provide regular training on IT security and ensure that all PMS access passwords are regularly updated, automatic standby mode on servers and PMS activated and IT procedures strictly followed by all employees. 定期对员工进行信息安全培训，定期更改PMS（酒店前台管理系统）的访问密码，激活服务器和PMS系统的自 动待机模式，确保酒店员工严格遵守酒店的信息管理政策和程序。 • To perform regular computer audits in the search of un-authorized programs, improper setup or loophole in the security setup. 定期检查电脑系统，查找并修复系统中存在的未授权程序，不合理设置和系统安全漏洞等。 COMMERCIAL RESPONSIBILITIES 商业责任 • To develop sound relationships with IT and maintenance providers. RELATIONS 工作关系 • OTHER RESPONSIBILITIES 其它责任 • To be ready and responsible when assigned to perform any other duties as designated by management. 执行上级领导安排的其它工作和任务。 To work closely with any departments of the hotel. 与酒店各个部门都保持密切的工作联系。 与信息技术及系统软/硬件供应商建立良好的合作关系。
3/17/17
58
JOB DESCRIPTION JOB TITLE
:
IT CLERK 信息枝术文员 FINANCE 财务部 FIN025
IT SUPERVISOR 信息枝术主管
职务 : DEPARTMENT 部门 JOB CODE 代码 REPORT TO 上级主管
: : : : :
GENERAL MISSION 基本职责 • To assist IT Manager to ensure the smooth and efficient operation of the IT department and to deliver a prompt and efficient service to all departments. RESPONSIBILITIES AND MEANS 责任和工作方法 • To ensure that the hotel’s computer system both hardware and software is fully accounted for, properly maintained and reliable. • • • 对酒店电脑系统的硬/软件做详细记录和妥善维护，保证系统的可靠性。 To draw procedures to ensure that any problems encountered in software and hardware are addressed immediately. 制定相应管理程序，确保及时解决电脑系统硬/软件遇到的任何问题并记录在案。 To ensure the physical and logical security of IT system. 确保电脑系统的物理和逻辑上的安全性。 To define and keep updated written incident management policies and procedures where action to be taken, persons to be contacted in case of incident are clearly mentioned. 制定并更新突发事件管理政策和程序，出现突发事件时，程序很清晰的表明应采取的措施，应联系的人员。 TECHNICAL RESPONSIBILITIES 技术责任 • To attend to any problems encountered in software and hardware by all departments in the most diligent manner and keep track of such incidents and the way they have been solved. • • 尽职尽责地帮助酒店任何部门解决遇到的电脑硬件和软件问题，对相应的问题进行跟踪服务并记录，并跟踪 记录发生的问题和解决问题的过程和方法。 To perform routine system setups as may be required by software and/or programs such as regular update of anti-virus programs. 对软件和/或程序进行常规设置，例如对杀毒软件进行定期更新。 To strictly perform daily/monthly back up procedures, ensure the successful completion of the process and the safeguard of the backup tapes. 严格执行每日/每月系统备份程序，确保备份程序顺利完成并保证备份文件的安全。 3/17/17
协助信息技术经理保证酒店信息技术工作的有序和高效运行，为酒店所有部门提供即时有效的信息技术服务。 59
• • To assist any departments of the hotel in formulating their IT material requirements and provide adequate solutions to their needs. 协助酒店各个部门正确地表述它们对信息技术的要求，并就各个部门的要求提供可行的解决方案。 To provide regular training on IT security and ensure that all PMS access passwords are regularly updated, automatic standby mode on servers and PMS activated and IT procedures strictly followed by all employees. 定期对员工进行信息安全培训，定期更改PMS（酒店前台管理系统）的访问密码，激活服务器和PMS系统的自 动待机模式，确保酒店员工严格遵守酒店的信息管理政策和程序。 • To perform regular computer audits in the search of un-authorized programs, improper setup or loophole in the security setup. 定期检查电脑系统，查找并修复系统中存在的未授权程序，不合理设置和系统安全漏洞等。 COMMERCIAL RESPONSIBILITIES 商业责任 • To develop sound relationships with IT and maintenance providers RELATIONS 工作关系 • OTHER RESPONSIBILITIES 其它责任 • To be ready and responsible when assigned to perform any other duties as designated by management. 执行上级领导安排的其它工作和任务。 To work closely with any departments of the hotel. 与酒店各个部门都保持密切的工作联系。 与信息技术及系统软/硬件供应商建立良好的合作关系。
3/17/17
60
JOB DESCRIPTION JOB TITLE
:
PURCHASING MANAGER 采购经理 FINANCE 财务部 FIN026
DIRECTOR OF FINANCE & ADMINISTRATION 财务行政总监
职务 : DEPARTMENT 部门 JOB CODE 代码 REPORT TO 上级主管
: : : : :
GENERAL MISSION 基本职责 • To ensure the timely procurement of all goods required by the hotel at the best available price and quality. • RESPONSIBILITIES AND MEANS 责任和工作方法 • To review thoroughly purchase requisitions, keeping in mind such issues as lead times, standardization, quantity discounts, and purchasing budgets. • • • • 仔细审核所有的申购单，对订货交付时间，货物标准，数量折扣和购货预算等事项做到心中有数。 To assist any departments of the hotel in formulating their material requirements and to use competitive bidding or other approved procedures to obtain the best price. 协助酒店各个部门正确表述它们对所需材料的要求，采取竞标或其它适当的程序争取最优购货价格。 To engage in value analysis of currently purchased materials in an effort to achieve cost savings without sacrificing quality. 对当前采购的货物进行价值分析，在保证质量的基础上，最大程度的节约成本。 To check and manage the current supplier’s list for all kind of materials by identifying potential suppliers and conducting vendor visits. 通过寻找潜在的应商和联系供应商见面，管理和更新现有的各类物品的供应商名录。 To keep informed about technological innovations and to review lower cost substitute materials with all departments. 了解最新技术更新情况，配合相关部门寻找低成本替代品。 • To manage supplier relations for maximum mutual benefits. 最大程度地促使买卖双方之间的互惠互利关系。 及时采购酒店所需的物品，并尽可能最大程度上保证采购物品价廉质优。 To ensure the implementation of purchasing policies and procedures and their enforcement by all departments. 保证酒店采购政策和程序在各个部门的有效实施。 ADMINISTRATIVE RESPONSIBILITIES 行政责任 • To identify and select suppliers, including order follow up and vendor file management. 通过订单跟踪和供应商资料管理，识别和选择供应商。 • To deal with Customs and local authorities. 负责处理与海关和当地政府相关的事务。 3/17/17
61
TECHNICAL RESPONSIBILITIES 技术责任 • To oversee and ensure the effective implementation of the tender system so that the continuous supply of quality goods and services to the hotel are not compromised. • • • • COMMERCIAL RESPONSIBILITIES 商业责任 • To be the representative of the hotel, to visit and evaluate suppliers, to request quotations or bids, to negotiate prices and terms, to place orders, to resolve problems, to follow up any outstanding delivery and activate any payment. 作为酒店的代表，执行以下事项：拜访和评估供应商，取得报价或投标，就价格和其它合同条款进行谈判， 下达订单，解决相关问题，跟踪未完成订单和协助执行付款程序等。 • RELATIONS 工作关系 • OTHER RESPONSIBILITIES 其它责任 • To be ready and responsible when assigned to perform any other duties as designated by management. 执行上级领导安排的其它工作和任务。 To work closely with any departments of the hotel. 与酒店所有部门都有着密切的工作联系。 To cultivate a sound relationship with hotel’s suppliers. 与酒店供应商建立可靠的合作关系。 监督和保证招标制度的有效运行，以保证酒店所需物品和服务的持续供应不受影响。 To ensure the timely preparation of purchase order so that all approved purchase requests can be ordered and the goods delivered by the suppliers on the date needed. 及时制作购货订单，以确保所有申购货物及时订货和准时交货。 To conduct periodic market survey in association with department concerned to determine and/or validate the availability and prices of market goods. 配合相关部门，定期进行市场调查，以确定市场货物的供需状况和价格。 To coordinate and liaise with head of department on all outstanding matters pertaining to quality, reliability of delivery so that the standards set by the hotel are not compromised. 就货物的质量和送货的可靠性等未决事项与相关部门进行协调和合作，以保证酒店所定的标准不受影响。 To keep track of all outstanding purchase orders to ensure that goods are delivered on time, in formalizing a monthly outstanding order report per department. 跟踪所有未完成的采购订单，保证货物的按时交付，并以书面形式制成各部门每月未到货订单的报表。 3/17/17
62
JOB DESCRIPTION JOB TITLE
:
PURCHASING SUPERVISOR 采购主管 FINANCE 财务部 FIN027
PURCHASING MANAGER
职务 : DEPARTMENT 部门 JOB CODE 代码 REPORT TO
: : : : :
上级主管 采购经理
This Job Description may be revised from time to time due to operational change. 此工作细则将随操作程序的变动而适当调整.
GENERAL MISSION 主要职责 To assist the Purchasing Manager in ensuring the smooth and efficient operation of the Purchasing Department. 协助采购经理确保采购工作的正常运行。 RESPONSIBILITIES AND MEANS 职责和方式 Supervise work of the Purchasing staff. 监督采购员的工作。 Perform proper purchasing procedure in accordance with the hotel policies and procedures. 根据酒店政策和程序进行正确的采购流程。 Maintain good relationship with user department and suppliers. 和供应商及需求部门保持良好的关系。 Perform other duties that may be assigned from time to time. 完成指派的其它任务。 ADMINISTRATIVE RESPONSIBILITIES 行政职责 NIL 无 COMMERCIAL RESPONSIBILITIES 商业职责 Ensure that purchases are not done in arms length and that no commission or other form of rewards are compromised in the negotiation. 确认在和供应商谈判时不接收任何形式的报酬。 TECHNICAL RESPONSIBILITIES 技术职责 3/17/17
63
Must be familiar with most of the regular items procured by the hotel. 熟悉酒店所需的日常用品。 HUMAN RESPONSIBILITIES 人事职责 Establish rapport among co-employees at all levels. 和同事之间和睦相处。 RELATIONS 工作关系 Reports directly to the Purchasing Manager. 向采购经理汇报工作。 REPLACEMENT AND TEMPORARY MISSION 替代和临时职责 Must be ready and responsible when assigned to other positions by the Director of Finance and Administration. 随时准备完成财务总监安排的工作，并对此负责。
3/17/17
64
JOB DESCRIPTION JOB TITLE DEPARTMENT 部门 JOB CODE 代码 REPORT TO 上级主管
GENERAL MISSION 基本职责 • To ensure the timely procurement of all goods required by the hotel at the best available price and quality. • RESPONSIBILITIES AND MEANS 责任和工作方法 • To review thoroughly purchase requisitions, keeping in mind such issues as lead times, standardization, quantity discounts, and purchasing budgets. 仔细审核所有的申购单，对订货交付时间，货物标准，数量折扣和购货预算等事项做到心中有数。 • • • • To assist any departments of the hotel in formulating their material requirements and to use competitive bidding or other approved procedures to obtain the best price. 协助酒店各个部门正确表述它们对所需材料的要求，采取竞标或其它适当的程序争取最优购货价格。 To engage in value analysis of currently purchased materials in an effort to achieve cost savings without sacrificing quality. 对当前采购的货物进行价值分析，在保证质量的基础上，最大程度的节约成本。 To check and manage the current supplier’s list for all kind of materials by identifying potential suppliers and conducting vendor visits. 通过寻找潜在的应商和联系供应商见面，管理和更新现有的各类物品的供应商名录。 To keep informed about technological innovations and to review lower cost substitute materials with all departments. 了解最新技术更新情况，配合相关部门寻找低成本替代品。 • ADMINISTRATIVE RESPONSIBILITIES 行政责任 • To identify and select suppliers, including order follow up and vendor file management. • TECHNICAL RESPONSIBILITIES 技术责任 3/17/17
: : : : : :
PURCHASING CLERK 采购文员 FINANCE 财务部 FIN028
PURCHASING SUPERVISOR 采购主管
职务 :
及时采购酒店所需的物品，并尽可能最大程度上保证采购物品价廉质优。 To ensure the implementation of purchasing policies and procedures and their enforcement by all departments. 保证酒店采购政策和程序在各个部门的有效实施。 To manage supplier relations for maximum mutual benefits. 最大程度地促使买卖双方之间的互惠互利关系。 通过订单跟踪和供应商资料管理，识别和选择供应商。 To deal with Customs and local authorities. 负责处理与海关和当地政府相关的事务。 65
• To oversee and ensure the effective implementation of the tender system so that the continuous supply of quality goods and services to the hotel are not compromised. 监督和保证招标制度的有效运行，以保证酒店所需物品和服务的持续供应不受影响。 To ensure the timely preparation of purchase order so that all approved purchase requests can be ordered and the goods delivered by the suppliers on the date needed. 及时制作购货订单，以确保所有申购货物及时订货和准时交货。 To conduct periodic market survey in association with department concerned to determine and/or validate the availability and prices of market goods. 配合相关部门，定期进行市场调查，以确定市场货物的供需状况和价格。 To coordinate and liaise with head of department on all outstanding matters pertaining to quality, reliability of delivery so that the standards set by the hotel are not compromised. 就货物的质量和送货的可靠性等未决事项与相关部门进行协调和合作，以保证酒店所定的标准不受影响。 To keep track of all outstanding purchase orders to ensure that goods are delivered on time, in formalizing a monthly outstanding order report per department. 跟踪所有未完成的采购订单，保证货物的按时交付，并以书面形式制成各部门每月未到货订单的报表。 COMMERCIAL RESPONSIBILITIES 商业责任 • To be the representative of the hotel, to visit and evaluate suppliers, to request quotations or bids, to negotiate prices and terms, to place orders, to resolve problems, to follow up any outstanding delivery and activate any payment. 作为酒店的代表，执行以下事项：拜访和评估供应商，取得报价或投标，就价格和其它合同条款进行谈判， 下达订单，解决相关问题，跟踪未完成订单和协助执行付款程序等。 • RELATIONS 工作关系 • OTHER RESPONSIBILITIES 其它责任 • To be ready and responsible when assigned to perform any other duties as designated by management. 执行上级领导安排的其它工作和任务。 To work closely with any departments of the hotel. 与酒店所有部门都有着密切的工作联系。 To cultivate a sound relationship with hotel’s suppliers. 与酒店供应商建立可靠的合作关系。 • • • •
3/17/17
66
JOB DESCRIPTION JOB TITLE
:
RECEIVING SUPERVISOR 收货主管 FINANCE 财务部 FIN029
COST CONTROLLER 成本控制经理
职务 : DEPARTMENT 部门 JOB CODE 代码 REPORT TO 上级主管
: : : : :
GENERAL MISSION 基本职责 • To ensure that all merchandises are properly received, stored and issued. 对所有的货物保证合理的接收、存放和发货。 RESPONSIBILITIES AND MEANS 责任和工作方法 • To ensure the hotel’s inventories are properly safeguarded and controlled against any kinds of loss. • ADMINISTRATIVE RESPONSIBILITIES 行政责任 • To discharge the duties in an effective and efficient manner. 认真高效地履行职权范围内的责任和义务。 TECHNICAL RESPONSIBILITIES 技术责任 • To ensure the safeguard of all stored items by keeping the store locked when unattended. 在无人在场时，应将仓库门锁好，确保库存物品的安全。 • • • To issue and reorder stock and to ensure that no goods will leave the storeroom without proper authorized store requisition. 添购所需存货，严格按照相关程序和规定办理货物出入库手续，未见有效的授权领料单，不得发货。 To post on computer all in-out movement of goods from/to the stores in a timely and accurate manner. 在电脑系统中及时准确地记录货物出入库情况。 To conduct routine physical inventory and follow-up of all pending purchase requisition with the purchaser to ensure the timely replenishment of depleted stocks in accordance with the max/min par level defined by the management. 进行常规实物盘点及同采购人员一起跟踪未到货项目，根据上级管理部门制定的最高/最低库存水平及时补充已消耗的存货。 To prevent loss, spoilage, breakage by carefully following the expired date of perishable items, monitoring the slow moving items and keeping store clean and tidy at all times. 3/17/17
确保酒店存货的安全，不受任何损失。 To ensure that all stock movements are accounted for and in compliance with hotel’s policy. 确保所有货物的进出库都有相关记录并符合酒店的政策。 • 67
• 认真检查易腐蚀品的保质期，拒绝一切受损坏，变质和过期产品入库，定期或不定期检查滞销品的情况，保持仓库的干净整洁。 To be responsible for all documentation such as the Receiving Record, the Receiving Report and the Daily Summary Receiving Report as well as Slow Moving Item Report. 负责制作相关文件和单据，包括货物收货记录，收货报表，每日收货汇总表以及滞销项目报告等。 HUMAN RESPONSIBILITIES 人事责任 • To maintain a good relationship with all departments. OTHER RESPONSIBILITIES 其它责任 • To be ready and responsible when assigned to perform any other duties as designated by higher management. 执行上级领导安排的其它工作和任务。
与各个部门保持良好的工作关系。 3/17/17
68
因篇幅问题不能全部显示，请点此查看更多更全内容